Highbanks Care Center

Name: Highbanks Care Center
Address: 111 Lazelle Road, Columbus, Ohio, 43235, United States
Telephone: (614) 888-2021
Price range: $$

Columbus Ohio, United States , Ohio , United States

3.8 on Google · 94 reviews

Assisted Living Memory Care Skilled Nursing

About Highbanks Care Center

Highbanks Care Center is a secured, 56-bed skilled nursing facility in Columbus, offering 24/7 nursing care alongside memory care and assisted living services. The community supports both short-term rehabilitation and long-term care, with Hospice and Respite care also available for families who need them. A central focus of Highbanks Care Center is mental health care, with staff experienced in supporting residents living with dementia, depression, anxiety, sleep disorders, schizophrenia, bipolar disorder, and encephalopathy. This makes the community a fitting option for families seeking a setting equipped to handle complex psychiatric and cognitive needs alongside physical care. Rehabilitation services are provided on-site, including physical therapy, occupational therapy, and speech therapy, allowing residents recovering from illness, injury, or surgery to work toward regaining function without leaving the facility. The secured nature of the building is designed to support the safety of residents with memory impairment or cognitive conditions that require closer supervision. Families considering Highbanks Care Center for a parent or spouse may want to confirm current details about daily routines and visiting policies directly with the community. Overall, this Columbus facility is positioned for individuals who require a higher level of medical and psychiatric support than a standard assisted living setting typically provides, while still offering longer-term residential care options.

Business Types

Luxury / resort-style

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Location & Map

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Highbanks Care Center

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Why Choose Us

Secured memory care

56-bed secured facility with specialized mental health services

Skilled nursing care

24/7 skilled nursing care available on-site

On-site therapy services

Physical, occupational, and speech therapy offered on-site

Short and long-term care

Short-term rehabilitation and long-term care options available

Hospice and respite care

Hospice and respite care services available for residents

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3.8

94 reviews

Every day · Open 24 hours

Google reviews

Jaime Smith-e-Incas 2 months ago

My Aunt is a resident at Highbanks. I would like to say that the staff takes very good care of her by making sure all of her medical needs are adequately taken care of. They also ensure that she has good social interactions with her peers through various activities. The food is amazing as well, and the center does a good job in terms of nutrition. I would like to thank her case manager Tanya as well as Hailey and the nursing staff for making sure that my Aunt is well taken care of. Kudos to High Banks!
Sarah Winstead 5 months ago

My grandmother is in this god-awful facility. It is honestly the worst facility I’ve ever been in, and I am a nurse and have worked in several places. They say the memory care unit is a skilled unit as well, but about 60% or more of their patients have major psych issues as well. Because I’m not POA my aunt put my grandmother in here after she ran out of money because she was living in assisted-living. She used to be covered in bruises every time I would visit her double black eyes fingers, bruised forehead. They were not doing any interventions to protect her. They were claiming that she was falling forward in her wheelchair. Well, if that was the case, you would make some sort of nursing intervention to correct to prevent. I had to call hospice and advocate for my grandmother to have a special chair because the Nurses here clearly don’t know how to look out for the well-being of their patients and do a little extra work. I also found my grandmother with a seeping left ear full of yellow pus, which no one seemed to know anything about major infection so clearly they do not pay attention to these patients ! My grandmother’s health has declined significant. She is bedbound and in the process of dying . When I went to visit her, she was moaning in pain doesn’t have her eyes open. Just kept moaning and crying. I asked the nurse about payment medicine. She said she wasn’t due. I said well she’s dying. You can call hospice and get her reassessed and her medication increased. I could tell she was not going to do it so I got on the phone called and they sent a nurse out to increased my grandmother’s medicine. They gave the order however the nursing facility after they received the order it took them over an hour and 15 minutes to administer this medicine because they’re incompetent . How would you like it if your loved one was suffering and you were not medicating them it’s pretty awful watching that.! in this happened repeatedly I went back the next day same thing in s

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Patesha Brown 5 months ago

This place is incompetent. Do not put your loved one here. They do not know how to assess patients or properly care for dying patients. I have a friend who has a loved one here who is on hospice and was appalled, watching their staff just pass by her loved one’s room ignoring her cries & moaning. ( my friend face-timed me on and off for two days while she was there, I heard her grandmother, screaming, crying wailing watched her facial, grimacing it was horrible ) When she asked if they could medicate her, they said she was not due for medicine however as a healthcare provider, I know that if a patient’s pain is not being controlled, and they are on hospice, then you need to reassess & call hospice & medicate the patient. I also have watched them ask her loved one who is incoherent most of the time who is moaning in horrible pain due to terminal agitation asking her if she would like pain medicine? Where is the nursing assessment skills? Any competent nurse knows that if a patient is incoherent and is in pain then you use your nursing assessment skills to Medicate especially hospice palliative care end of life care! These nurses are downright scary and incompetent! She came back into the room and they were cramming food down her grandmother’s mouth& left her with a mouth full of food . They are also trying to feed this dying individual soft foods? I watched as they almost caused her to choke to death and had to clean her mouth out with a toothette so she wouldn’t aspirate on the food they left in her mouth. She also has a decubitus and they are not turning her. She’s just laying on her backside on the actual bedsore. She has been in this position each time my friend visited her in 48 hours never positioned on either side. The level of incompetence ,ignorance negligence is horrid, and unfortunately, since she is not a POA, she has to sit there and advocate the best that I can and shake my head as a licensed nurse at the ignorance .. Myself as an inpatient oncology
Fred Scarberry 8 months ago

This place is amazing! There aren’t very many places that can do what this team does. They communicate with us about everything with our mom and are quick to answer all of our questions and concerns! The nurse managers are very thorough and the social worker does an incredible job of helping us get through our my mom’s ever changing situation. People are hard on this team, not understanding that the residents here are the same ones who can’t stay home and have been rejected by other nursing homes. My mom loves the food and is finally, consistently putting on a healthy amount of weight. The Administrator works really hard to keep the building running smoothly! My mom loves painting, bingo and going to communion! The activities area is growing and improving everyday under the new activity director! I found out just today that, according to Medicaid, Highbanks is a 5 star facility and they just had their annual state survey and got their best EVER results! This building has thrived under its new leadership team!!! We love it here!
Rohonda Isis 4 months ago

DO NOT PLACE YOUR LOVED ONE HERE. My mother with dementia was thrown out like trash. Not given anything to help her rest which resulted in acute delirium and behavioral issues. Instead of taking accountability they issued an emergency discharge and kicked my mother out permanently.