Ignite Medical Resort Webster

I recently was a patient at Ignite Medical Resort and was very pleased with the care I received the two weeks I was there on the North Medical Floor. I want to give a shout out to Tawanda Hayes, Omar Guevara,David Feliciano, Amanda Cantù, Sandy Bonner, Annalou, Marisa Mata, Amanda Cantù, Blessing Superville, Grace, Trisha, Nia Lewis, and anyone else that worked on this fine unit. I was treated with respect, my bell was rapidly answered and my questions were quickly answered. I was impressed with the way the team worked together and gave great care to myself and from what I witnessed other patients there. I would gladly do rehab there again. Th Physical Therapy department was excellent with Lorena Unger And Jose Rodriguez really helping me and encouraging me to obtain the best rehab I believe I have ever have. Kudos! The front desk person, Charity Preston was extremely helpful with anything I could asked of her. Denise Bach, RN,MSN,ANP-C

I attended a birthday party for Carol, a patient there, given by her friend, Mary. My visitor check-in was helped by a clerk at the desk; it was done quickly. Accommodations were very well taken care of; enough seating for everyone. We introduced ourselves to people we didn't know, which made for a very happy and well organized gathering. The food was delicious and plentiful 😋 Carol was surprised by the party and full of joy at seeing everyone there. Parking was easy and near the entrance, which was good because of the light rain.

I absolutely LOVE this place! It's such a warm and welcoming environment. Everything is always very clean, and the staff goes above and beyond to help. Everyone is incredibly kind, caring, and compassionate. I'm so grateful that my family member is treated with such kindness, dignity, and respect. You can truly tell that the entire team genuinely cares about the well being of their patients. Thank you all for the wonderful care you provide!