Ivy Park at Playa Vista

Google reviews

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  Scott Anderson a month ago

  We are so grateful for the experience we’ve had with Ivy Park at Playa Vista. Moving my mom into Memory Care was a big decision for our family, and from the very beginning, everyone made us feel welcomed, supported, and cared for. Wendy, the Marketing Director, was so warm and welcoming when she showed me around the community. Maya, the Memory Care Director, and Malia, the Health and Wellness Director, were both incredibly kind, patient, and attentive. They took the time to answer all of my questions and really made me feel comfortable with my mom’s care. Olga and Johanna were also wonderful. They helped our entire family understand the senior living process and made sure everyone felt informed and comfortable every step of the way. Move-in day was such a positive experience. The housekeeper came in and introduced herself, and the Maintenance Director made sure my mom felt comfortable and settled in her room. It was those little personal touches that really stood out to us. The community is beautiful, the food is delicious, and most importantly, you can feel that the staff truly cares about the residents. It is so nice to have such a loving and caring senior living community right here in the area. We are very thankful for the entire Ivy Park at Playa Vista team and for the way they welcomed our mom and our family.

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  Karen Woodward 4 months ago

  EDIT June, 2026: Ivy Park has careened downhill over the last few months. The staff still remains wonderful, but the problem is that Ivy Park is understaffed. They're bringing in more residents but not hiring the support staff to meet those needs. More and more I'm finding my mother sitting in her own urine and excrement, her bed smelling of the same, unmade. I hope management is willing to hire more staff to meet the demand for it, because I've become deeply disappointed. Having said that, I remain pleased with the staff, who are wonderful people. I just wish they had more help. ORIGINAL REVIEW: My mom is so happy here. I looked at lots of places around Los Angeles trying to find the perfect spot for Mom. I originally had her at the Atria in Pacific Palisades, and she was happy there and the staff was friendly and professional. After the fire, I was on the hunt again, and this time I had a clear sense of what I was looking for – a place that Mom could consider home. As soon as I walked in to Ivy Park Playa Vista, I was pretty sure I found that. As I toured it I was even more certain. The vibe was friendly and welcoming with a sense of fun. And that’s exactly how it’s been. (Special shout out to Keishonna who takes such good care of my mom. Mom beams when she sees her.) The day-to day in-the-weeds staff is excellent. It feels like a family. My concern is with management. In the eight months my mom’s been there, there have been 3 management turnovers. One change resulted in billing chaos – suddenly we were being overcharged for everything. We eventually solved that problem but I definitely don’t recommend putting the rent on autopay. What worries me most is that management doesn’t seem to understand how strong their staff really is. They may not all have years of experience, but they make up for that by being present and attentive. In an assisted living community, the staff is everything. I want Mom to feel like she knows these people as people. It’s what makes

In the order Google returned them. Not verified by Caring Advisor.