Lake Bennet Center for Rehabilitation and Healing

This facility isn’t amazing! The staff is really great with the patients, very attentive and kind. They are in fact well staff and not under staff. This makes a great difference in the way the CNAs operate and treat everyone. They have a gym, library, open area, smoking area, dining room, cafeteria and vending machines. The whole place is kept clean, organized and well maintained.

The care for the elderly is extraordinary: the CNA’s are extremely helpful and have a great relationship with their assigned patients. The RN’s are on top of the care of the patients. The administration are welcoming, informative in expediting paperwork in an expedient manner. They are amazing to work with. I believe that due to the nature of a rehabilitation/nursing home, removing the floor carpets from the corridors, which is offensive, and replacing it with tile will eliminate odors from Florida’s humidity, spills and accidents which are inevitable due to the nature of this facility.

Lake Bennett Rehabilitation Center has given my mother—and our family—the dignity, consistency, and genuine care we desperately needed after months of heartbreak. My mother arrived at Lake Bennett on May 1st after a grueling two-month ordeal of transfers. She had been at Inspired Living Memory Care in Ocoee, then AdventHealth on Rollins in Orlando, then Vivo (a place I could not wait to leave despite a few kind individuals), and then PAM Health. Because of her frontotemporal dementia she is largely non-verbal, and progress stalled. The worst discovery came when doctors confirmed her hip fracture was already 2–3 months old. She had still been walking with a walker at Christmas. By the time it was identified, the damage was permanent—she will never walk again. The neglect and cover-up at the earlier facility, the constant upheaval, and watching my confused mother lose every familiar face after nine months took an enormous emotional toll. I was exhausted, stressed, and had lost trust in much of the system by the time we reached Lake Bennett. Three months later, I can finally breathe. The lobby is nicely decorated and welcoming. Receptionists Sohala and Tamar have been consistently lovely, kind, and engaging whenever we visit. Pam in the front office has looked me in the eye on days I wasn’t at my best and sincerely asked if I was okay. That simple awareness and kindness meant more than I can fully express. I make a point of getting to know as many staff members as possible because they are caring for my mother—they feel like an extended part of our family. If I have a question or concern, almost anyone will either help me directly or guide me to the right person. Issues actually get addressed instead of being brushed aside. Nurse Diane listened carefully as I shared everything my mother had endured. She told me, “I want you to be happy here. You’ve been through so much. You let me know if you have any issues or questions.” Nurse Drieka is equally kind and caring.