Lakeside Health & Rehabilitation
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Open
3.3
123 reviews
Every day · Open 24 hours
Google reviews
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Jason “JD” Daniels a month ago
Im submitting some formal reports to have this place investigated. Nobody.. and I mean nobody should suffer here. Its heart breaking to see a family member or friend in this place. This is beyond some of the worst care and attentiveness I have ever seen in a healthcare facility. There is a severe lack of hygiene and cleanliness. It is consistently an unprofessional environment. If you are wishing to end the life of a loved one early, this is the place for you. You will not see staff for several hours. Do not even bother pressing the call bell.. nobody will come. If your loved ones are to end up here, try to have a visitor rotation so they do not exceed an hour by themselves. It is that much of a risk to be in this facility. Shame on you Lakeside. You are deplorable.
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Derryck Andrews 7 months ago
I was going through some challenging times medically and leaving a recent hospital stay I joined the Lakeside Health & Rehabilitation family in December. I’ve visited and stayed at other rehab facilities but the Lakeside family had an immediate hands down life saving impact. Having a dedicated administration staff that upon arrival jumped right in, putting me in the best position to make me most comfortable while catering to my specific needs to excel in my personalized care plan goals. From the rehabilitation therapy team to the team of nurses such as a young lady name Jasmine which treated me with the dignity that showed me her pride and care for the residents. When I arrived at Lakeside Health & Rehabilition facility I was 129 pounds. Upon writing this google review I was 173 pounds. The dietary staff along with physicians and the leader of the dining food distribution helped me achieve my weight gain goals. Overall Lakeside Health & Rehabilition is a great place to get doctor lead treatment, physical/occupational therapy, skilled nursing and cna’s/care aides that show they care, to housekeeping staff who provides daily cleaning that makes you feel extremely comfortable while staying at Lakeside Health & Rehabilition!! I would recommend Lakeside Health & Rehabilition to anyone. Young or old we both can surpass intended goals from the personalized treatment care plans the facility staff skillfully implements Great Job!! From a resident that appreciates quality care!!
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Roger Bergman 3 months ago
My mother was only there a short time, but her care was excellent. Much better than the hospital she arrived from. The staff was caring, keeping us informed, and calling whenever there was a concern. They talked to the insurance and got her covered.
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Marty Mitche 6 months ago
Your staff was very helpful and kind to me. I especially learned a lot from the PT staff. Felt much better, especially in my shoulders. My strength and coordination improved and I also learned what PT I will need going forward. Ed in OT and Carol in PT were very observant. They helped me defined what my strengths and weaknesses are. I found the staff to be helpful and Positive! I found the food was full of sugar and high in carbohydrates. Thank You, Kathryn B. Young
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Kaetlin Williams 9 months ago
I called at the beginning of the week requesting a follow-up call to schedule a meeting. It is now Friday and no one has called me back. That alone speaks volumes. During my initial call, Nivea and Sabre (not sure of spelling) were extremely rude and dismissive. They tried to push a meeting date and time without any regard for my mother’s schedule, clearly just trying to get me off the phone rather than actually help. There was no care, compassion, or professionalism. Once my mother was admitted, multiple issues became very clear. I have personally been on video calls where my mother left to use the restroom and returned to find her dinner plate removed, causing her to miss her meal. That is unacceptable. The facility itself is poorly maintained. There are visible spots and stains on the ceiling that appear to be from leaks, and when you walk in, the building needs to be cleaned, swept, and properly maintained. It does not feel sanitary or well cared for. There is also obvious favoritism, and it shows. Before admitting my mother, important details were not explained, and I felt rushed through the process when I had other options available for her care. Overall, this experience has been extremely disappointing. Poor communication, rude staff, lack of transparency, and inadequate care are not things any family should have to deal with.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2125 Hilliard Rd, Richmond, VA 23228, USA
From Google · 09 Nov 2026
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