Langston Grove

This community has unfortunately declined significantly since the change in ownership. The property grounds are poorly maintained, and the overall landscaping and exterior appearance no longer reflect the quality it once had. More importantly, there is a noticeable lack of care and attention to residents in the memory care unit. That area is consistently dimly lit and feels neglected. At the time of this review, there is no Resident Care Director overseeing the memory care unit—only a med-tech, who is kind and doing their best, but clearly not meant to shoulder that level of responsibility alone. I have serious concerns about the quality of care my loved one is receiving. In my experience, raising a complaint to the executive director has not resulted in meaningful improvements—instead, it seems to lead to increased care costs without a corresponding increase in service. That’s both frustrating and disheartening. All I want is for my loved one to receive the care that is promised and paid for. For the current pricing, the level of care and attention—especially for the most vulnerable residents—is unacceptable. I hesitated to write this review, hoping things would get better, but there has been no noticeable improvement. I’m actively looking to relocate my loved one to a more supportive and well-managed facility. I sincerely hope this feedback leads to positive changes for the sake of the residents who rely so heavily on this community.

I am very pleased with the high level of professionalism, customer service, and overall care for my mother. The Arbor Terrace at Cascade team is super responsive to my requests and open to feedback. My mother's experience thus far has been welcoming and friendly amongst both staff and residents. I'm also happy to see they're slowly re-introducing many things the residents like, such as field trips around the city of Atlanta.

Arbor Terrace staff was amazing. They were helpful interactive and were wonderful with the residents . The Facility was clean and . If I had a love one I would definitely want them there and if I needed in assisted-living I would want to live there. Thank you Arbor Terrace for your hospitality and making our event a delightful one. We hope we’re invited back one day. I would highly recommend Arbor Trace At cascade.!!