Ledgestone Senior Living

Google reviews

• A
  Amanda Taylor a month ago

  As a professional in hospice and homecare, I visit Ledgestone weekly. The Independent Living is exceptional and such a vibrant active community, Priscilla, the Community Relations Director is amazing, she truly cares about helping people. Christina the Independent Living Manager is also very caring and compassionate. The residents truly enjoy all the activities Ledgestone offers. The Executive Director, John is engaged and continues to show why Ledgestone is the best in the Hill Country.

• T
  T J 5 months ago

  I moved Dad to Ledgestone assisted living in Oct. 2025. Things were good for months, although there was significant turnover. The executive director left and a new wellness director was hired. That's when the chaos began. As dad declined he started not wanting to go to meals. Instead of encouraging him to go, he received "meals" in his room - cold pizza or a burger in styrofoam. No drink, no salad, no veggies, no dessert. He was charged an additional delivery fee for every one of meals, whether he asked for it or not. I frequently found several of these meals in his room, many on the counter at room temperature. I tried in vain to have this stopped. I made numerous attempts to reach Civitas corporate via voicemail and email. I NEVER received a response. I once had a VP (Sandra LeBlanc) answer the phone. She promised to look into my concerns and get back with me, but I never got a response. I started getting calls saying that dad was aggressive and needed to be medicated. I moved dad into Ledgestone memory care because they would be better equipped to deal with him there, but things just got worse. The staff was so poorly trained. When I would call the caregivers had no idea what had happened with the previous shift. I never got clear answers about his medication. His doctor and I both became suspicious that he was being over-medicated as he became non-communicative and slumped over in his chair, but he was still being labelled "aggressive". I finally made the decision to move dad and gave a 30-day notice. During that time dad hit a caregiver who was restraining him (he's 95 btw) Ledgestone demanded that I hire a full-time "babysitter" for him. Although this demand came from VP LeBlanc, she still wouldn't return my phone calls and - instead - just sent a highlighted copy of my agreement. I refused to hire additional help and moved Dad immediately. Here's the real shocker: The day after I moved Dad to Legacy at Western Oaks I visited him. He was like a new man! Mu

In the order Google returned them. Not verified by CaringAdvisor.