Life Care Center at Wells Crossing

My husband is a resident there and is treated very well. The staff is kind and patient and treat him with respect. The facility is very clean and my husband is also kept very clean. It is so much easier leaving to go home knowing he is well taken care of. We are very thankful we were able to place him there. Highly recommend this facility.

So I do have a gripe. But first I want to highlight the good your front desk scale is very nice to check and process is easy. Facilities seems pretty clean although I didn't check the Deep corners. Nursing staff seems fairly attentive, although at an earlier visit, where the nurses were gathering and too busy talking to intercept another patient going into my friend's room and I had to get pretty hardcore to get them to stop that from happening and she had rolled almost all the way in. I feel that they need to be a bit Johnny on the spot when it comes to issues like that especially when you have a staff member that had covid and my party is trying very hard not to get sicker than they are. The other thing is is under no uncertain terms should somebody be in an environment like this and nobody can figure out how to cook something that taste decent. My party should not have to rely on others to bring food because there's no lover care being taken into consideration with your food prep. It is not that hard. Your establishment is there for people to rehabilitate not to be sick to their stomach. And although the sweet doctor that was in the room when I arrived the other day joke that this is how it is in all facilities that doesn't matter. There needs to be a concerted effort to change that people should not be stuck in this place for months on end with nasty institutional canned, boiled, nastiness. The hospitals seem to have finally figured it out. Why can't you? It makes no sense. And besides these people not being fed properly you're wasting a lot of money because most of it's going in the garbage. Make it make sense. Feel free to reach out to me so we can discuss the dietary needs of these patients. I'm sure many of them do not have loved ones that can bring them a decent tasting meal. And what you put into your body can help you in your recovery. Things need to change. I'm going to give you a two for decent staff. But until these other things get remedied this will

This is the nicest care facility. They have one of the best rehabilitation team. The care teams do a great job. This facility is very clean. All personal is very nice and respectful. You can tell they enjoy there jobs. That is very hard to fined these days.