Life Care Center of Aurora

If I could give a '0' I would. My father came here for therapy around his recent back surgery. He was suppose to be in there for 10 days, but because of the nasty and unsanitary conditions there, he ended up getting an infection that required another surgery. The living conditions have been unacceptable at best. The wheel chair that they used to transport him to his room was covered with slimmy ooze, the floors are so sticky that my mom almost fell from her shoes sticking to the floor/carpet. The staff only offer a shower 2 times a week and didn't even think to clean him in between showers. My father is pre-diabetic and the staff gave him nothing more than pudding for dinner one night, which is absolutely unacceptable! When he rang his buzzer to ask for assistance, the staff doesn't respond. He ended up having to get out of bed and walk himself to the bathroom which was highly dangerous for him, but he was desperate. We are looking to move him from this place ASAP!!! This is clearly some place you send someone to die, not to get better.

I have found LCCA to be very considerate and caring for my husband. He was first on the second floor and Fatima was always checking on him. He is now on the 1st floor and all the caregivers there have been great. I would recommend this facility for your loved one.

I am writing to express my serious concerns regarding the care provided to my 76-year-old father, who is currently a resident at your facility. He has been diagnosed with COPD and lung cancer in both lungs. He recently underwent surgery on his left lung, and his right lung remains significantly affected by cancer. Unfortunately, we have observed multiple lapses in basic care and professionalism. My father has not received assistance with bathing or showering, and he has been wearing the same clothes for over a week and a half. Additionally, on his first night at the facility, he did not receive his prescribed medications. It took nearly three days for staff to administer them, and a nurse even informed him that he did not need the medications ordered by his doctors. Despite repeated phone calls and messages left for management, we have not received any response or resolution to these issues. This level of care is unacceptable for a patient with my father’s medical conditions. I request an immediate review of his care plan, prompt intervention to address his hygiene and medication needs, and direct communication from management regarding the steps being taken to correct these deficiencies.