Maple Grove Nursing & Rehabilitation

My daughter was put here to help her out during her cancer treatments. Her kidneys had failed and she was wearing urine bags. Not one time did the come in and even check those for her. They would stick there head in the door and ask…do you need anything? She would respond with… yes I need help. I need my medicines, food and my room cleaned. Breakfast was 1- tbs of scrambled eggs 1 slice of toast and about a quarter cup of oatmeal EVERYDAY! She was there for 2 weeks and only cleaned her room once. And that was because the window AC unit leaked all over the floor. It’s just a shame that people don’t care about other people anymore. They treat you like you are bothering them. Please be aware of this place. See below photos Breakfast lunch and dinner everyday below. It’s a shame money means more than human life!

How wonderful of CCH Healthcare to purchase this facility on Jan1. This community needs this facility to be great, and CCH has shown they can do it with their history!! When in there the other day the residents were happy, advocates were happy, and things were moving from a remodel and rehab stance. Kudos to CCH for taking this facility and turning it to what it always should have been for the community!

I'm sorry I wouldn't even give a one star but I had to in order to write a review. I've worked in many facilities in my 20 something yrs in healthcare. I'm utterly appalled at the conditions my family member is living in. I don't understand how in good conscience you can walk in to this filthy disgusting place & walk out feeling your loved one is being properly taken care of. It's pretty sad that you as a family member has to go in & scrub the bathroom down in order to even wash your hands & the floors well let's just say I removed my shoes before I entered my own home. As for my family member she was not well kept. Dirt under her nails, her hair was matted in places just all around not in good condition. Now with that being said I understand that my family member has a condition some don't know how to handle or nor do they understand how to care for her. So does that mean you just let them go. I think not! Now the Nurse in charge of her care for today seemed nice & friendly as was the Stna. I understand there is only so much they are in control of. I am very much concerned for the well being not only of my family member but for the others living in this facility. I will be filing a complaint if need be on this matter with further investigation. This is unsatisfactory period.