Marrero Healthcare Center
About Marrero Healthcare Center
Business Types
Get Pricing, Check Availability or Request a Tour
Your message goes to the Caring Advisor team, who pass it on to Marrero Healthcare Center.
Location & Map
Reviews
No reviews yet
Be the first to review Marrero Healthcare Center
Write a Review
Open
4.4
83 reviews
Every day · Open 24 hours
Google reviews
-
hang felix a month ago
I would not recommend this facility based on our experience. My loved one was there primarily for rehab and needed help getting out of bed due to a recent surgery. Once up, she could walk with a walker and use the restroom. Unfortunately, basic care and follow-through were major issues. I was told I would receive copies of her admission paperwork by email. I asked multiple times and 20 days later, I still never received them. I was also told nurses made rounds every two hours. That was not our experience. The call button was essentially useless—she would press it and no one would come. Eventually, she stopped using it and started trying to get up by herself, which is exactly what she was supposed to have assistance with. She was put in a diaper even though she could use the restroom with assistance. She ended up urinating in it multiple times before staff changed her after I questioned them. Bathing was another issue. She was supposed to be bathed Monday, Wednesday, and Friday. One Wednesday, she still hadn’t been bathed. Staff claimed she had received a bed bath that morning, which was not true. Thankfully, the nurse that evening actually took care of it. Even the small things showed a lack of follow-through. The supervisor promised the broken TV would be replaced the next day. It never was. To be fair, Social Services was amazing, and there was one nurse who was absolutely wonderful and far too good for this facility. I am genuinely grateful for those individuals. But overall, I felt like I had to constantly be there and advocate for basic care. When you’re trusting a facility with someone you love, that should not be necessary.
-
Leo Girouard a week ago
The staff was willing to assist my daughter even though they were pressed to accomplish other clients. The director was always willing to hear complaints and correct the situation at hand. His understanding and direction was always point on.
Show 3 more reviews
-
Chantelle Peterson Pratt 3 months ago
It's taken me a while to write this because I've been trying to decide what to say. My parent was a resident at this facility for over six weeks, and I visited every day. During that time, I observed my parent remain in a soiled diaper (feces) for multiple hours every single day. Based on what I observed, my parents diaper was changed twice a day. Once in the Early hours and then around 4 or 5 pm. My parent was very unhappy and of sound mind and still remembers it all to this day. Only received one bath during the entire six-week stay. I remember the excitement in their eyes when bath day came. I was personally shocked. I walked out the room and asked a lady if bathing was given every 6 weeks. Her redponse, "no, its twice a week". How did my parent get skipped on a bath day for 6 weeks? I reported these concerns to the director. I was told this was not acceptable and told that it would be addressed. Despite that conversation, I did not observe any improvement in my parent's care. I made a decision to get my parent out ASAP. Some of the ladies were such sweethearts and others had no heart at all. Their faces said everything to us. Some days they'd walk right past us with not a care in the world. Not even a smile or hello. I am sharing our experience so others can make informed decisions for their loved ones.
-
Flo B 2 months ago
I had a nice visit here at this facility and I definitely recommend for all your needs. Never had a problem with any of the staff. The food and the staff was really good
-
jennifer gray a year ago
I just have to tell you all about this little gem of the westbank, Marrero Healthcare Care Center. Let me tell you, from the moment I walked in, I felt like I was stepping into a warm hug. They greet you at the door with genuine smiles and make you feel so welcomed, like you're part of their family. The residents are always happy and smiling. This is a wonderful place full of people with the biggest hearts!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5301 August Ave, Marrero, LA 70072, USA
From Google · 09 Nov 2026
Powered by Google
Get Pricing, Check Availability or Request a Tour
Your message goes to the Caring Advisor team, who pass it on to Marrero Healthcare Center.
Contact Information
Contact details are not published for this community. Send a message and it will be passed on.
Similar Businesses in New Orleans
The Carrollton New Orleans
New Orleans, United States
Sunrise of Metairie
New Orleans, United States
Laketown Village
New Orleans, United States
St. Margaret’s at Mercy
New Orleans, United States
St. Jude’s Nursing Home
New Orleans, United States
Our Lady of Wisdom Community Care Center
New Orleans, United States
Own this community?
Claim it now to manage your listing