Marywood Nursing Care Center
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Closed
3.5
144 reviews
Every day · 9:00 AM – 8:00 PM
Google reviews
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Andy Name a month ago
My Dad was recently admitted to Marywood for rehabilitation, however, that was not to be. We quickly realized he would require end of life care after years of fighting his terminal illness. With the help of the amazing DON Amy, the staff met all of my Fathers needs with kindness and empathy, to help my Dad transition with comfort and dignity. As a nurse for 32 years, I cannot recommend Marywood enough for the needs of your loved one. During one of the most difficult times in our lives, I thank the entire staff for their care and compassion.
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TSF a month ago
Don't waste your time with Marywood. My husband and I visited Marywood to get a tour of its facility because we were looking for a skilled nursing facility for my sister. We were told that "due to COVID" we could not get a tour. We couldn't even schedule one. Wasn't COVID over 3 years ago? However, the receptionist told us that we could "drive around the building and look in the windows" as a tour. She also offered that we could take an "online tour". An online tour!? Really!? When viewing a place online, you cannot smell any potential issues such as urine, see the true cleanliness of the patients' rooms, hear any patient complaints, see the staff interact with patients, etc. Also, what good would driving around the facility looking in windows accomplish? Wow!!!. The receptionist and other staff member we encountered were not very welcoming at all, even though it was supposed to be a religious facility. As far as I'm concerned, any facility that does not allow for family members to tour its facility before placing their loved one there is hiding something. I even asked for a phone number to someone I could contact if I had further questions, and was told in a somewhat snarky tone, "what other questions could you have." Suffice it to say, I wasn't given a contact person. One last thing to consider, I was never given a definitive answer on the nurse to patient ratio. This is critical to know when touring a variety of facilities. Also, per Medicare's site, there have been 21 deficiencies with Marywood where the facility failed to meet care requirements. Not a good sign either.
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Ashlee 4 months ago
Our family placed our trust in Marywood Nursing Care Center after my 86-year-old aunt underwent major heart valve replacement surgery. We expected compassionate, attentive care during one of the most vulnerable times of her life. Unfortunately, our experience was incredibly disappointing. Within the first day, concerns began. During one visit, my aunt used her call light because she needed help getting to the restroom. When the nurse entered the room, her first words were simply, “What?” There was no greeting, no eye contact, and no compassion. My aunt explained she needed the restroom and was feeling nauseous and shaky. Instead of assisting her, she was told to get herself into her wheelchair and wheel herself into the bathroom. As someone who had just undergone major heart surgery, this was shocking. I did not feel comfortable transferring her myself because I am not a healthcare professional. As the days went on, my aunt repeatedly told us she no longer wanted to ask for help because she felt like she was bothering the staff. No patient should ever feel that way. Another incident left us even more concerned. My mother was on the phone with my aunt while she repeatedly pressed her call light for approximately 20 minutes without receiving a response. During that call, my aunt reported that her arm was numb and turning purple. We became so concerned that we contacted an employee directly to ask someone to check on her. When staff arrived, the focus appeared to be on explaining documentation rather than addressing the symptoms she was actively reporting. Throughout this entire process, I repeatedly reached out privately to leadership through emails before ever considering writing a public review. I requested a different nurse, requested a private room, and attempted to address every concern professionally. Unfortunately, things only worsened. My aunt continued telling us she did not feel well. She repeatedly described burning across her chest, dizziness, weaknes
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Kiara 4 months ago
I wouldn’t send a dead person here!! Staff is unprofessional. They do not tend to patients as they need to. They are just there collecting a check. Sent my 82 year old dad here for rehab and he left there without doing any rehab and left with more problems than he went in with. You can never get anyone on the phone. The nursing director is always busy, and never returns phone calls. I was mislead to this facility because they had 5 stars across the board on another site. Run as fast as you can!!
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Charles Jones 6 months ago
The support I received pre and post surgeries was amazing. The staff accommodated my effort to continue working while I recovered. The PT and OT teams were consistent with my need to keep my therapy on schedule. During a tough time, they kept my spirits up, supported my family through the process, and cheered for me when I left. I can’t say enough about each and every staff member I interacted with during my stay. THANK YOU EVERYONE!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 36975 Five Mile Rd, Livonia, MI 48154, USA
From Google · 09 Nov 2026
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