Mayfair Village Retirement Center
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Open
4.5
29 reviews
Every day · Open 24 hours
Google reviews
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Heidi Brown 7 months ago
I am writing this review to raise serious concerns about the level of care provided at this long-term care facility. My experience has been deeply troubling and, in my opinion, reflects a pattern of neglect and disregard for basic patient needs. The facility consistently failed to maintain sanitary conditions. Cleanliness is a fundamental expectation in any healthcare setting, yet this was clearly not a priority. This created not only an uncomfortable environment but also a potentially dangerous one for residents. Even more concerning was the refusal to administer prescribed medications. Denying a patient their necessary medications is unacceptable and can lead to significant health risks and complications. Personal care was also severely lacking. The patient developed recurrent bed sores, which are often preventable with proper attention and routine repositioning. Additionally, basic grooming and hygiene were neglected—fingernails and toenails were allowed to grow excessively and curl over, and there was visible fungus on the scalp that went untreated. Overall, the lack of attention to hygiene, medical needs, and basic human dignity is extremely concerning. Families place trust in long-term care facilities to provide safe, compassionate, and competent care. Unfortunately, this facility did not meet those expectations. I strongly urge others to carefully evaluate their options and ask detailed questions before entrusting their loved ones to this facility.
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Erin Mahler 4 months ago
My father has stage 4 cancer, he is not the easiest person to deal with but I will tell anyone who cares about their family to come with a team. Sloppy and disingenuous transfer of care from OSU and staff is dependent on who is available. Inability to get “nurses or anyone that can read specific charts has been a joke. My dad’s feeding tube (overnight supervision) comes undone and then he has staff asking him why he made a mess. He was able to have a feeding tube come unhooked and had to use the restroom and no one acts quickly nor kindly after 5. Not efficient in my opinion and I will never let my dad come back. Staff works m-f then leaves a disaster of misinformation and mismanagement of care over any holiday. when Medicare uses your money to bring in third party services and you can’t tell me they care about my father. Basic needs dirty, wounds not cared for, embarrassed and I do his laundry, diapers you need to pay your full time staff more and unfortunate future clients 🤦♀️🤦♀️🤦♀️better bring a few family members. This place is so sad Sincerely and unfortunately Erin Mahler
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Brittany a year ago
Mayfair Village Retirement Community is a truly special place with over 40 years of trusted service. What sets Mayfair apart is its incredible tenured staff and dedicated management team. Many have been part of the community for years, providing consistent, compassionate care that residents and families can rely on. Communication, quality of care, and genuine compassion are at the heart of everything they do. From the leadership team to the caregivers, dining, and activities staff — everyone goes above and beyond to make residents feel valued, supported, and at home. If you’re looking for a community built on experience, integrity, and heart, Mayfair Village Retirement Community continues to set the standard for senior living.
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Angie Brown a year ago
Mayfair is an excellent community that offers both traditional Assisted Living and Skilled Nursing under one roof. A true home-like feel. The staff to resident ratio allows for quick response times and engagement. Brittany, Director of Sales is compassionate and a true advocate. The community events are well attended and family oriented.
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Jesse Farley 8 months ago
The staff is very professional and helpful. We were showed the rooms, which are very clean and kept up on.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 3011 Hayden Rd, Columbus, OH 43235, USA
From Google · 10 Nov 2026
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