Melody Living Assisted living & Memory Care
About Melody Living Assisted living & Memory Care
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Open
4.5
40 reviews
Every day · Open 24 hours
Google reviews
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Brian E 5 months ago
I recently placed my mother here and I am glad I chose Melody. The experience has been great. My mom loves the staff, fellow residents, food, decor, and activities. Every time I visit I am greeted by very pleasant staff. In particular, Lisa, the concierge, is amazing, she is very responsive, highly detail oriented and super friendly. I highly recommend Melody for assisted living.
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Tala Kai a month ago
I do not recommend this senior living community due to ongoing and serious safety failures. For over a year, exterior doors did not lock properly, including overnight, despite repeated concerns. This occurred during a period of car break-ins and thefts in the parking lot, putting residents at clear risk. A particularly alarming incident involved a resident who went missing. Nursing staff failed to notify the family and did not initiate proper elopement procedures for over 12 hours. The care staff was told the resident was with family, which was untrue—the resident was later found inside the facility. This represents a critical breakdown in communication, monitoring, and protocol. There have also been excessive resident falls, raising concerns about supervision and care planning. Additionally, residents with memory-care needs were housed in assisted living rather than an appropriate secured memory-care setting, which is unsafe and unacceptable. Rather than addressing these systemic issues, the facility culture appears to place blame on frontline staff instead of taking accountability at the administrative level. Staff who raise safety concerns or advocate for residents are met with retaliation rather than support, which discourages reporting and allows dangerous conditions to continue. Given these issues, this facility warrants immediate review by state regulators and the long-term care ombudsman. Families deserve transparency, accountability, and most importantly safe care environments for their loved ones.
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Mike Pfalmer a year ago
There are many assisted care facilities, but that is what they are, FACILITIES. Melody Assisted Living is a true home with a staff that actually cares for and loves the residents. My mother lived there for a couple years and was diagnosed with terminal cancer. In conjunction with the hospice care givers, her final days were pan free and she passed with her dignity and with those she loved. The nursing staff led by Monica and Robyn along with the rest of the staff took, best in class, care of my mother. I can only hope that if you have elderly family members that need some help, you will choose Melody Assisted Living as the location for your loved one. They treat their residents as family and they work with true compassion in their hearts. From the bottom of my heart, I thank them all for their unwavering care and love for my mother in her final days. Best in class and with a huge heart to match it. Sincerely and with my deepest thanks and gratitude, Mike Pfalmer
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Summer Williams 4 years ago
Melody Living has definitely been the best choice for our situation! My Grandpa is fitting right in and seems much happier and healthier here than he’s been at other facilities in town. The staff have all been kind and super attentive! Nathalia made our move so easy, and I love that she genuinely cares about the residents and their families!! Everyone on staff has made an effort to get to know my Grandpa and me, and they even seem happy to answer my constant questions. The facility itself is bright and warm, kept very clean, and feels safe and secure while still being easy for residents and loved ones to get in and out. Chef Michael meets weekly with the residents to make sure they’re happy with their food options, and the meals are always delicious! A nurse is in the building 24-7 in addition to loads of care staff. This is unique to this facility, as most assisted living facilities don’t have a nurse in the building at all hours of the day. I’m so glad we happened upon such a great place and great people to help care for my Grandpa!!
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Rob Jacob a year ago
We recently lost our Father who was a resident at Melody Living. We could not have dreamed for a better experience than what he and we received from the team at Melody. When we were in the process of touring options for Dad, we came across Melody. Once we toured the facility and met the staff, it was abundantly clear that Melody stood out in so many ways above any and all other options. From the admissions team, front desk, maintenance and the entire care team, Melody truly cares about their residents and families. The facilities, care and communication were exceptional in all aspects. If you’re looking for Senior care of a loved one, you need look no further than Melody Living. We thank and truly Love the Melody Team!!! God Bless You All! The Jacob Family
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 7600 Sandy Rock Point, Colorado Springs, CO 80924, USA
From Google · 10 Nov 2026
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