Memory Haven
About Memory Haven
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Location & Map
Why Choose Us
Memory Care Specialists
Dedicated memory care services in Tacoma
Tacoma Location
Located in Tacoma, Washington
Reviews
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Health
Closed
4.0
20 reviews
Every day · 9:00 AM – 5:00 PM
Google reviews
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Sandi James 5 months ago
Memory haven we a beautiful facility but is starting to break down. The actual care givers do a good job but are so Woefully under staffed it’s pathetic ! 12 to 14 residents with often 1 maybe 2 staff. The nurse travels between 3 buildings so can’t be counted. So far they have lost my mother in laws hearing aids, upper and lower teeth and often I have to find her glasses. We were promised that these things would be locked up at night. She needs help eating but there aren’t enough hands to help. No teeth and they served a big pretzel for dinner one night. The problem lies with the upper management and is all about money. We went from $600 a month to $1100 in three years saying she needed extra care. We never saw any extra care.
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H J 3 years ago
Although our moms time at Memory Haven was only for a short two months, there is a need to express our deepest gratitude to the facility and to each and every staff member. Their kind, warm, and gentle care provided us reassurance that our mom was in the best place during her last days. Our mom’s condition came on suddenly and progressed quickly. Memory Haven was there for us in a dire need situation. I work in a hospital and see patient care on a daily basis, so when I saw the attention to detail, (such as finding the right water bottle, or making sure she had her blanket we made her and her stuffed animal next to her), the patience, and the love for helping those needing memory care, I knew she was in good hands. We visited everyday, and always felt welcome. During our moms last days, we stayed by our moms side, and they welcomed all of our family in to be with her, (even found games for the kids to play, again, attention to detail). To Donna, Michelle and ALL of the caregivers, our family sends our sincerest gratitude for all you do. Thank you.
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Susan Bartels 9 years ago
Memory Haven is a very special place, staffed by very wonderful caregivers. My mother was at Memory Haven for almost two years before she passed away. The care she was given was wonderful. The caregivers are truly concerned with the welfare of the residents. Whenever I visited, I would find them interacting wit the residents, doing activities, walking with them or just visiting with them. The facility is very welcoming and homey. There are many activities that family members can be involved in. Family members are also encouraged and welcome to just come for a visit or a meal. I always felt very welcome there and my mother was extremely well cared for. The staff worked very hard at making sure she was as comfortable and as happy as possible. The caregivers were very supportive to myself and my brother and they helped us understand the disease of Alzheimer's and how to best help my mother. I was very lucky to have found Memory Haven and could not have asked for a better place or better care for her. I would and have recommended Memory Haven to anyone looking for Alzheimer's or Dementia care for a loved one. It is the best care facility that I found and it is very reasonably priced compared to many of the facilities that don' provide care anywhere near as good.
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Emily Gamez 6 months ago
I would give this place ZERO stars if I could. My Aunt was here and what did they serve for dinner to the RESIDENTS one night? COLD. DOMINOS. PIZZA. I wish i was making this up. It was already past 5 PM and there was no chef or backup. That’s all they got. I sat there and watched a stressed out caregiver cutting it up. AND DON’T EVEN GET ME STARTED ON THE ANT INFESTATION IN MY AUNTS ROOM. SHUT. THIS. PLACE. DOWN.
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Jay Roy 3 years ago
Memory Haven and everyone who works there has been such a blessing to my family. I find peace in knowing how well my mother is taken care of. She is treated with dignity, respect and love. Thank you Memory Haven, and a special shout out to the director Donna Wing who made our transition seamless during such a stressful and emotional time.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (253) 246-1187
- Address on Google
- 5107 Parker Rd E, Sumner, WA 98390, USA
From Google · 10 Nov 2026
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