Memphis Jewish Home & Rehab

My Sister in law was there for some therapy from a nasty fall that broke her ankle and she now has a lot of new hardware in that ñleg. Things stated out very good with her. Then about half way there things started changing for the worse for her. The sides were very rough with her and rude. There wasn't a set time for anything.. Some days they were they to help her out if bed early and other days it could be 8 to 8:30 before they helped her. Therapy got to be so bad for her they didn't have a set time on when they would get her or send an aide to get her. Only to be asked what are we going to do with you today. I had to put in 4 appeals to get her to stay longer to get some help. The last 2 appeals I put in for her she got 2 extra days. We were advices not to take her home because she was not ready to go home. She got home and in less than 72 hours she fell. The next day she fell the 3rd day she was so weak she couldn't even stand up. She is now in another Rehab Skilled nursing facility to try to get the help she needs. They really love their building. It is very nice clean and very fancy looking but the help she got was not the service of quality that she should have received by the way they talked and how they presented themselves. They got a 2 rank because there were a few things they did right. Now we are trying to get her records that we were told that was left at the desk for us the day after she left there. There were no records left. I was told they had them ready and would mail them to me. I received the order form for the request for the records. Now we have been told it could take 30 days to receive them. I thought they were ready for pick up but just got out in the wrong place. Well I wonder how long it is going to take them to change the orders up from the original ones? I would not take recommend anyone to put their love one there. I am totally disappointed at how it all turned out. Memphis Jewish Home and Rehab you owe my sister in law an apology for h

The staff at Memphis Jewish Home & Rehab were incredible during my loved one's first stay, treating them with immense compassion and dignity. However, we were deeply disappointed when they refused to readmit him for a second stay. Even after the hospital and our family reached out multiple times for an explanation, they refused to provide one, which is unacceptable." ​ I left my number phone number several times for them to call me with no return.

Memphis Jewish Home is truly exceptional. The staff are compassionate, attentive, and treat every resident with dignity and warmth. The facility itself is clean and welcoming. The level of care is outstanding. We are so grateful for the peace of mind knowing my father-in-law is in such wonderful hands.