Mercy LIFE West Philadelphia

Name: Mercy LIFE West Philadelphia
Address: 4508 Chestnut Street, Philadelphia, Pennsylvania, 19139, United States
Price range: $$

Philadelphia Pennsylvania, United States , Pennsylvania , United States

3.9 on Google · 79 reviews

Assisted Living

About Mercy LIFE West Philadelphia

Mercy LIFE West Philadelphia is a PACE (Program of All-Inclusive Care for the Elderly) serving seniors in West Philadelphia. Rather than offering on-site residential living, this program provides a coordinated package of healthcare and support services designed to help older adults continue living safely in their own homes rather than moving into a care facility. This option tends to suit families whose loved one wishes to remain in a familiar home setting but needs structured medical oversight, support services, and coordinated care to do so safely. Because PACE programs typically combine primary care, therapies, and other support services under one program, families often appreciate having a single point of contact for a parent's or partner's care needs rather than managing multiple providers separately. Families considering this program for a parent or spouse should reach out directly to confirm specific eligibility requirements, enrollment details, and the full scope of services included, as PACE programs are structured differently from traditional assisted living or nursing communities and have their own enrollment process tied to age, location, and care needs.

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3.9

79 reviews

Hours on Google

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Google reviews

Jamie Ford stafford 3 years ago

Family members can never get any answers from the incompetent office staff. They are very rude. Most of the time not returning phone calls. Let alone picking up the phone. Many of days they just didn’t show up to pick up my grandma. Who can’t stay home alone. So now someone has to call out of work on short notice. If I mentioned how horrible this place is I would have to type a book…You’ve been warned
Rashaw Alston 6 years ago

They don't really care about the people they come there for service. My cousin is a stroke victim and a client there. He fell his apartment and I had to pick them up from the emergency room. The next day I went to life to speak to his counselor to inform them about the fall,waited for an hour and then I was informed they would not speak to me because my name was not on a list.

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KAW 7 years ago

I don't attend myself but I work with clients who are attendees at this program and they love going to LIFE evry chance they get. Some of them it's the only outings they get during the week and for some that's a blessing because their home lives are less than ideal. because
Anthony Smith 7 years ago

horrible leadership within management. Too many personal problems interfering with the schedules of patients. My grandmother keeps complaining about being left at appointments longer than expected.. it's not the drivers, it's the management department... we have to do better and clean house of leadership. unacceptable representation.
Cynthia Charleston 5 years ago

You are rarely connected with Anyone who will assist and follow through. Called 3 days ago to discuss my sister’s medical condition & share information about her home environment and why she need care & treatment & Must go to a temporary nursing facility. I was connected to the nurse on call who did Not appear interested. She said the primary care doctor would contact my sister the next day. I asked the nurse if she would call my sister, listen to her complaint about her health and let her know that her primary care doctor will contact her tomorrow and get things moving with her care and placement. She said that she would call and Never did! How unprofessional for a nurse to behave like this in this situation! Two days later, I am still calling, asking for the a nurse, Or the Director of the Nurse Department. Not provided any names nor was my call directed to anyone. In addition, I was falsely told that my name was not in my sister’s list. You get this type of treatment from the West Phila. Staff!