Meridian Meadows Transitional Care

I went to Meridian Meadows Transitional Care after back fusion surgery. Wow! What can I say. This place is awesome. From the moment I arrived, I've been treated with kindness and respect. All of the staff is friendly, caring, and helpful. My room overlooks a beautiful courtyard with bird feeders that attract all kinds of interesting birds. The food is restaurant quality and if you don't like what is being served, there are other options available. There are a variety of activities available to participate in. The receptionist is very friendly and helpful doing everything from answering questions to delivering mail and Amazon orders. The nursing staff and CNAs are very attentive and are cheerful and helpful Anytime someone enters my room, it is with a smile on their face, a friendly hello, and an inquiry of "how can I help you" and "do you need anything else". The staff is very compassionate and caring. I have attended occupational and physical therapy sessions and I love that the therapy is customized to what I need rather than using a cookie cutter approach. They asked what my home situation is like and provided solutions for my personal challenges. They suggested things that I would need to have at home. They taught me how to sit, stand, and maneuver myself so I don't injure my back as it is healing. They have moved me from using a wheel chair to using a cane in a short period of time. I feel stronger every day as a result of the therapy that is being provided. I don't feel abandoned as I get ready to be discharged. There are meetings to determine the discharge date/plan and a team approach is used, including me, to determine the date and what additional services are going to be needed when I return home. The social worker takes care of making sure everything is taken care of. I highly recommend Meridian Meadows Transitional Care and would rate it higher than 5 stars if that was possible.

Meridian Meadows is the absolute best! It’s super clean and always smells fantastic. I love all the decorations they have year round for the different holidays. Makes all the residents, staff, and visitors feels at home. This is a great facility and I recommend for all!

Because of Meridian Meadows’ COMPLETE FAILURE TO COMMUNICATE EFFECTIVELY, or really AT ALL, we have had a terrible experience in their care of our aunt. Can’t get people to return our calls, can’t get them to return our insurance company’s calls, can’t get them to answer the phone. And to add insult to injury, MM has somehow been collecting her mail -WHERE IS IT?!- for the past five months! How could they not know? Also, discharge paperwork was messed up so badly that we now have to have our aunt re-evaluated for insurance coverage and have nearly lost coverage due to Meridian Meadows’ failure to submit proper paperwork. Abysmal. Wondering if this review might prompt someone at MM to care enough to return one of my many messages.