Metro West Nursing and Rehab Center
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Open
4.0
140 reviews
Every day · Open 24 hours
Google reviews
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Karen Durrant 10 months ago
MetroWest Nursing and Rehab provides exceptional care with a compassionate and professional team. The staff is attentive, responsive, and truly dedicated to patient recovery. Highly recommend!”
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Fatima Billings 10 months ago
I first of all want To say thank you To the physical therapy team, they were awesome in my recovery and I am very independent now I go to awesome in my recovery bathroom and take a shower. I cook in the kitchen and wash dishes and it’s all because physical therapy taught me how to be independent. Next, I want to say the head of place Wendy did not take me in consideration for the things I needed the food I had ordered the same thing for every day and out of the week I make it two days for everything is right, and I told her that and I told the people she said to my room for me to stay there that they don’t care. The outside of the building looks good but the inside needs help the CNA‘s first shift was fine. The CNA is on second shift if you didn’t get Miss Beverly, they do not care the CNA‘s on third shift. I can’t even discuss how they just they don’t want to help you and they don’t care about you they give also give you one bag of diapers for the whole week and then the weekend you may get two or three diapers you may not I have been there and only had one diaper in the lady told me to pee on the pads Like a dog!!!! The Nurses is about two nurses on third shift. They’re young ladies and they treat me and make sure I got my medicine and they in my pain pills the one on second to the second shift. You could forget it if it wasn’t. I can’t call a name now, but it was a Jamaican lady. You can forget it no Pain from 5 to 9. I’ve been in pure pain and she may or may not give me my mess. I can’t call her name right now. I was just so disappointed in the way they treat you and even when you tell the people they don’t care about the head person about it’s like they don’t care. I can’t believe how people treat people so any man so imagine the people that can’t move out their bed or can’t talk you know you have to just pray for them. I wish the whole team was like the physical therapy team then it would be awesome but I’ve heard from CNA‘s and nurses that the head lady Wen
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Melissa DeGuzman 10 months ago
As an ALF operator, I hold higher-than-average standards for the care of my residents, and Metro West Rehab and Nursing Home truly went above and beyond. One of my residents was hospitalized and required rehab before returning to our community. Metro West Rehab—especially their marketer, Marion—was able to accommodate a weekend admission, which is very rare and greatly appreciated. Throughout the entire stay, we had a wonderful experience, and my resident was extremely happy with the care she received. Working with Arianna, the case manager and social worker, made the discharge process smooth and stress-free. I would absolutely recommend Metro West Rehab and Nursing Home to anyone looking for quality care for their loved one.
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Andrew Mercado 3 years ago
Staff is friendly. Princess is amazing. The only concern I have is they need way more lights outside. Way too dark for visitors and potential safety concerns. Security would be nice but my wife has to leave alone in this darkness. Not so good. PLEASE PLEASE GET LIGHTS.
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Hazel Centeno a year ago
I just want to say how thankful I am for Wendy, the admin at the building. She’s always so polite, professional, and truly caring. It’s clear she takes her role seriously and puts a lot of heart into what she does. One thing I really appreciate is that she checks in on my mom every day. That small act means so much to me and my family. It gives us real peace of mind knowing my mom is in such good hands. Wendy has also built a great team. Every staff member we’ve come across has been kind, helpful, and respectful. The whole building is always clean and well kept; you can tell they all take pride in their work. The housekeeper, in particular, is always so nice and polite. The dining room and hallways are always clean and welcoming. Thank you, Wendy, for everything you do. We truly appreciate you and your team more than words can say.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5900 Westgate Dr, Orlando, FL 32835, USA
From Google · 09 Nov 2026
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