Miami Shores Nursing & Rehab

My grandmother has received excellent care in Miami Shores. The staff has been great and treats her like family, which really means a lot to us. The place is always clean, well kept, and located in a nice, safe area. You can tell the team genuinely cares about the residents, and special thanks to Mayte, she’s excellent and takes very good care of my grandmother. We’re very grateful for all the support and attention.

I write reviews not to hurt anyone or any organization but to let the public notice what or were they are putting their family members at though my bad or good experience When i first arrived at miami shores they put me in a room with some man screaming and laying on the floor saying racial slurs I asked to be moved so they moved me by a gentleman on the other side of the curtain seemed to be intelligent, then at night kept me up talking and screaming for a nurse,while they ignored him,then one night a CNA came in and beat him bad,I heard the man screaming, I later ,ask to be moved a second time,because I had not slept in days.A director of food came to ask me about what types of food I ate,which was professional and doesn't belong there he should be somewhere better, his weekend cook can really cook,delicious food,he should be working everyday in my opinion. They moved me in another room which was fine and clean,then someone purposely moved some wild person in my room that peed on the floor and seemed like he had not showed in years the overnight staff which refused to answer the call light very lazy,anyway the supervisor became upset with me because I ask them to clean the roommate that smelled bad,we argue I said that I was going home,pack all my items,he later asked me to stay,stating that he would remove the man .I heard that lies were told,then the director of their operation choosed not to get my side of what was going on,she transferred me to another rehab, she probably did me a favor, but I have to start over with a new organization which slows down my treatment, as for complainting,I had a right to complaint about bad service, I paid for this treatment.

I want to thank Miami Shores Nursing & Rehab for the care and support they provide. The staff is kind, professional, and attentive to residents’ needs. They work hard to create a safe and comfortable environment, and it’s clear they genuinely care about the people they serve. I appreciate their dedication and would recommend this facility to others.