Mid-Del Skilled Nursing & Therapy

Google reviews

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  Ashley Holmes 2 months ago

  My grandma was transferred her from ssm health to get rehab for her weakness. The time getting admitted to the time they discharge her was unbelievable. She's on 24 hour oxygen and they didn't have a oxygen concentrator so they wanted a family to bring her a oxygen tank. Then she was placed in a room with another lady who would be talking to herself and I asked the nurse can my grandma get a room to herself and she just brushed me off. I then went to the nurses desk to ask someone to come and change her and it took them few minutes to recognize that I was there because everyone was on their phones. Cindy(RN) was so rude, when I asked her how many times is she able to get her albuterol inhaler and she told me it's a standing order and it's every 6 hours. I asked her is it anyway we can it PRN and before I can say anything else she was talking over me. So I told the LPN that she needed her albuterol inhaler because she gets so winded even by changing her in the bed. LPN gave her her albuterol inhaler and said she will let everyone know that she has it at bedside. I called my grandma the next day and she said she had a bad night due to her breathing because they took her inhaler back. Fast forward, my grandma got discharge on 8/14/2026 and her son came and picked her up. He told me that he called them before hand ask them when was the administrative leaving for the day. He did talked to her and he said that she was also being rude saying she leaves by 3 p.m. and hopefully your up here in the next few hours(mind yall, he got there around 11:30 a.m.) and he said ok. He said that he was trying to ask another question and she hung up on him. My grandma and her sign the paperwork they needed to sign, they left and was on there way home when the nurse called and said the bad of medications is not your mom's, can you bring them back for I can give you hers? So that just tells me that this facility don't be paying attention to the important things especially when it comes to a

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  Loretta Mayberry 9 months ago

  My mom was brought in by transport from the hospital for physical therapy. When she arrived, she was put into a very small waiting area where residence were wall-to-wall and was never properly greeted by staff. When they took her to her room, she felt like they squeezed an extra bed into a cracker jack box. She is easy to please, gets along with everybody and never has bad things to say about anything or anyone, her expectations are nothing above what you or I would expect, probably even less. There are other things I could say about the establishment, but I’m not going to because this is my real issue: within a few minutes of being left in that room, she had decided that this place was not for her. She let the staff know that she would not be staying and asked if she could use the phone to call for a ride. At this time, it is dinner time, they have her sitting out in the waiting area while they are serving dinner trays to all the residents. One of the staff members went to hand her a dinner tray when another lady said, we are not going to feed her. Out of embarrassment, my mom said that’s OK. I’m not hungry. A few minutes later another staff member tried to give her a dinner tray and that same lady said once again, we are not going to feed her. She is not a resident here. Once again out of embarrassment, my mom said that’s OK. I’m not hungry to that lady as well. I think a lady from the kitchen witnessed what was happening and came out and ask her if she would like a bowl of soup, she responded with you’re not allowed to feed me. What kind of facility is going to tell a 73-year-old lady at dinner time that she cannot eat? Yes, it may have cost them $1 to feed her which she would’ve been more than happy to pay for, but that’s not the point. I realize this is a skilled nursing/nursing home and many of the residents may not know or care about what is going on around them. Some may not have family to come and check on them and therefore may not get treated as well as

In the order Google returned them. Not verified by Caring Advisor.