Monument Health South Salt Lake

Google reviews

• C
  Cappy2you 5 months ago

  Terrible communication, theft, facility neglect, and systemic breakdown of patient care I am incredibly disappointed and concerned with the severe level of neglect, theft, and building deterioration at Monument Health. If you are reading the positive reviews here about the "great staff" or nice facility, please know that is completely inaccurate. The communication and basic utility maintenance here are broken. Nurses do not return phone calls, and the landline phone inside the patient's room does not work. This is not an isolated incident; there is clearly a systemic issue where multiple phones and equipment—including patient TV remotes—are left completely broken, cutting patients off from entertainment and vital communication with their families. The staff is also entirely unaccommodating. On a nice afternoon, a visitor took the tracks and then a bus just to come visit. Even though the weather was beautiful, the nurse flat out refused to let the patient go outside, forcing the visitor to go through the unnecessary hassle of signing the patient out just to step outdoors. Worse than the poor service is the outright theft and severe physical neglect: Deteriorating Rooms: The building is poorly maintained. There is chipping paint in the bathroom and noticeable patches of missing paint on the walls in the patient rooms. Theft of Belongings and Food: The patient arrived with nothing but the clothes they were wearing. Someone kindly bought them two sets of pajamas, and the tops were immediately stolen. Furthermore, patient food and beverages must be kept in the refrigerator located inside the nurses' station—which only staff has access to—yet the patient's food and drinks are actively being stolen from it. This was reported, but absolutely nothing was done. Severe Physical Neglect: While the nurses can be seen running around, joking, and having fun, actual patient care is being ignored. There is a patient who has been left lying in their own feces for three days becau

• R
  Racheal Mower 2 months ago

  There is NEVER anyone that answers the number given. My best friend is there & every time I go there his room is filthy. He hasn't seen a doctor since he first arrived at there facility. They had a brand new nurse her 1st day on the job by herself no one there training her. I don't think they're doing right by the patients there

In the order Google returned them. Not verified by Caring Advisor.