MorningStar Assisted Living & Memory Care at Jordan

Google reviews

• J
  Julie Spiegleman 2 weeks ago

  This place stinks. The memory care is terrible. My dad was there in 2020- so granted this is an old review. He got sepsis probably from an unrecognized UTI and died and that was terrible. But even worse - he had a cochlear implant and they told us he had lost it, so we were unable to really communicate with him the last few days of his life. Well here we are 6 years later and I’m going through some of his stuff that they gave us after he died and I found the cochlear implant. Someone had put it in the box with the batteries and they never bothered to look for it - just said he lost it because he had dementia. Also turns out it had “gone missing” days before he got sick but they never bothered to tell us so we could get him a new one so he could communicate- and it was Covid so we hadn’t been able to see him except through the window for a month. I would never leave anyone who I loved at Morningstar ever again.

• M
  Mia DeMarco 6 months ago

  MS Jordan really stands out as a community that is truly approachable and responsive, making it easy to connect and collaborate with their team. Their Resident Services Coordinator (Manuela), Sales Team (Kianna & Jennifer), and staff are responsive and always make time in their day to focus on individual residents while staying attentive to the needs of the community as a whole. What I’ve appreciated most is how steady and intentional they are in the way they show up for people. Working alongside them is centered in resident need and a strong commitment to continuity of care.

In the order Google returned them. Not verified by Caring Advisor.