MorningStar Assisted Living & Memory Care at Laurelhurst

My husband and I recently toured this community and had such a wonderful experience. The staff was incredibly kind, welcoming, and took the time to answer all of our questions without making us feel rushed or pressured. The community itself was clean, comfortable, and had a very warm, home-like atmosphere. While we’re not quite ready to make the move just yet, this is absolutely a place we’ll be keeping in mind for the future. We truly appreciated how welcoming everyone was and how thoughtfully everything was presented.

My mom and dad came to Morningstar Laurelhurst in June of 2024. Dad aspirated (as the doctor had predicted) and passed away 7 days into his stay there. While we don’t blame staff for this, I wish we had more indication than a call asking if the care team could administer morphine to help him calm his anxiety, an HOUR before he passed away. While I’m sure the severity of the situation cannot be predicted, a call asking we approve his medication to, “your dad just passed away,” was pretty shocking. It seemed the people in charge at that point didn’t stay at Morningstar long after dad passed. Makes me question his care plan. During the vetting process of different facilities we were exploring putting our parents into, Morningstar assured us that they could handle care for every stage of my parent’s life. I’m not so sure that is the case. Let me make this abundantly clear, the staff here at Morningstar, with little exception (but there is exception), is EXCELLENT. They have always seemed caring and compassionate with both parents, but there is a REAL ADMINISTRATION PROBLEM here. With so much turnover, there is clearly an over-worked and underpaid workforce here, not something you’d expect from a facility that you pay about $14,000/month to care for your loved ones. By my estimate, there is at least 125 residents, paying a CONSERVATIVE $12,000/unit, grossing Morningstar (CONSERVAITIVELY) $18 million a year. Why on God’s green earth would this facility be so understaffed? (See overworked and underpaid section). Now that our parent’s estate is paying for a higher level of care for my mom in hospice (Morningstar staff no longer has to bathe her), there is supposed to be a check in every 2 hours on each shift. That has certainly not happened, and my mom has been picked up off the floor no less than 3 times, I shudder thinking how long she lay on the floor before her accident was discovered. The 2nd to last time she fell, is when she got stitches and subsequently got des

We recently used the fifth floor club room for my aunt’s birthday party and it was such a great experience. The space is really nice and worked perfectly for our group. There’s a pool table and other games, so everyone had something to do and it didn’t feel stiff or boring at all. The life enrichment team and concierge were super accommodating and helped us with everything we needed to make it go smoothly. It ended up being a really fun day, and we were all impressed with how easy they made it.