Touchmark in the West Hills

My husband and I live at Touchmark. It will be two years this month. If there was one word to describe this place, it would be LOVE! There is a strong spirit of caring and community. The staff is remarkable & the other residents are filled with such generosity, mutual support and love. My husband is in enhanced assisted living. One day he told me, “They care about me here. They like me here, no, I think they actually love me here!” That was him talking about his caregivers. Three staff from our hospice providers (Everlight) said (on separate occasions) how exceptional Touchmark is. I agree with that sentiment. I looked at many senior living places when I knew my husband has Parkinson’s. None rose to the level of Touchmark. Truly and sincerely.

My dad has been in assisted living at Touchmark for a month, and it has exceeded all our expectations. Our first impression came from retirement counselor Veronica, whose warmth, compassion, and guidance were exceptional. We assumed Touchmark was simply putting its very best foot forward by having someone like her lead prospective families through the process. What we've learned since my father moved in is that Veronica wasn't the exception—she exemplifies Touchmark's culture. Every staff member we've met has shown such kindness, respect, and genuine interest and care. Touchmark's marketing materials talk about being a friend, an ally, and a giver. In our experience, they absolutely walk the walk. My dad tells people often, "This place employs every kind of person, but they all have one thing in common: they're NICE. And not fake, plastic nice." Knowing my father is surrounded by people who treat him with such warmth and dignity has given us enormous peace of mind. Touchmark was the right choice and we are deeply grateful.

My husband & I moved to Touchmark almost 2 yrs ago . We moved from Ga because his sister who has lived there since opening & had been suggesting it for my husband w/ Parkinson’s & dementia starting. Since our son lives in PDX, I decided it was what we needed to do . There was nothing comparable there. We were together for 8 months til we sadly knew it was time for him to move to Memory Care. I choose here because it was very cheery & bright . He’s getting excellent care there , his food & mine in the dining rooms are both very good . I love the outings, & activities, along w/ the support groups . Living here is like being apart of a family w/ the residents who are very supportive & the sincere staff . Everyone knows you by name . The grounds are beautiful & well maintained w/ waterfalls throughout.