New Hope Care Home
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Association / Organization
Open
5.0
3 reviews
Every day · Open 24 hours
Google reviews
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Emily Smith 3 weeks ago
Sheree and her staff are five star! This lady is top notch. So much dignity, compassion, empathy, attention to detail. My dad really loved her and her team of nurses. Special thanks to Umi and Fred for really connecting with my dad! End of life with Alzheimer’s is hard and Sheree and her team helped us cope. Sheree went above and beyond with my dad, doing his nails, dancing with him, and making sure he was comfortable at the end. Transition happened faster than we thought and we were kept in the loop the entire time. Her service really is priceless.
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Jeff Titus 2 months ago
We were very thankful to have found New Hope Care Home. Our mom was 95 and was in the emergency department for 10 days, as they searched for an available facility to address her medication needs for dementia with combative tendencies. Sheree met with her and decided she could accept her. Within hours she was discharged and transported to the home. Sheree, her mother and others are caring, compassionate and skilled to address many conditions. They made it easy and welcoming and paired their care with the Chapter Hospice group. Missy Harden at Dowda consultants helped us find New Hope. Thank you Sharee and Missy and everyone involved. ❤️
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Michelle Jones a month ago
I will forever be grateful for New Hope Care Home and the exceptional care my mother received. From the moment we entered, there was a genuine feeling of warmth, peace, and home. My mother was deeply loved, beautifully cared for, and truly treated like a queen in a lovely residential setting. She often asked me, “How did you find these people?” Everyone who visited was touched by the warm welcome they received and the love and attention shown not only to my mother, but to everyone entrusted to their care. Sheree Epps and her team were truly a blessing. Mrs. Epps’ medical training, knowledge, and expertise provided an exceptional level of care that is not often found in this type of setting. It gave my mother and our family tremendous comfort and confidence. New Hope was operated with structure and professionalism, yet everything they did was rooted in compassion and love. I cannot recommend New Hope Care Home highly enough. I will never stop thanking God for guiding us to this wonderful place with Sheree, her mother, and the entire staff, who became our new family. They surrounded my mother with loving, attentive, 24-hour support, excellent care, and consistent communication while giving our family peace of mind when we needed it most.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1903 Bloom Ln, Richmond, VA 23223, USA
From Google · 10 Nov 2026
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