New Vanderbilt Skilled Nursing Facility

I’ve been Staying at new Vanderbilt for a full year now , and I am deeply grateful to the entire team for how they cared for me. When I first arrived, I didn't know what to expect, but the staff quickly made it feel like a second home. The physical and occupational therapy teams were patient, encouraging, and instrumental in helping me regain my strength and mobility. The nurses and aides showed genuine compassion day in and day out,and treating me with dignity. A special thank you to the recreation department for keeping spirits high with daily events, crafts, and social hours.I’m also grateful for the concierge Leeann she made a stressful and emotional transition feel so much easier. Coming into a rehab facility can be overwhelming, but she always greeted me with a warm smile, checked in regularly to see how things were going, and went out of her way to make sure I felt comfortable and cared for. Having a dedicated, friendly face to answer questions and help coordinate little things made a world of difference. Thank you, Leeann for your kindness and care.

I would not recommend this facility to anyone considering care for a loved one. My mom was very sick and on a ventilator. As a family, we were told that she would receive full care and be properly taken care of. Unfortunately, that was not our experience. We felt that she was neglected and that her basic care needs were not being addressed properly. She was not being checked on as often as we expected, and there were concerns about her being changed and properly cared for. We also had concerns about cuts and wounds that we felt were not being properly attended to. Watching my mom go through this was heartbreaking, especially when we trusted the facility to provide her with the care she needed. Families should feel confident that their loved ones are being treated with dignity, compassion, and proper medical attention. Based on our experience, I cannot recommend this place. Please do your research carefully before trusting this facility with someone you love.

Visited my boyfriends family member. Shes 85 and her memory is on point, and needs full assistance with everything. I am a caregiver out of state, and i asked her if she likes living their. She said shes been their 5 years and loves it there. She is pleased with the staff and the assistance they give her. She her self says she is happy to be living there. I think its a nice place and the staff seemed to be very positive energy. One of the aids even gave us a hug saying she had heard alot about her family. Was a very nice visit. I would put my family in this home if needed.