Northland Rehabilitation & Health Care Center

Name: Northland Rehabilitation & Health Care Center
Address: 4301 Northeast Parvin Road, Kansas City, Missouri, 64117, United States
Price range: $$

Part of Tutera Senior Living & Health Care

Kansas City Missouri, United States , Missouri , United States

4.0 on Google · 249 reviews

Assisted Living Memory Care Skilled Nursing Independent Living

About Northland Rehabilitation & Health Care Center

Northland Rehabilitation & Health Care Center is located in Kansas City's Clay County, near the Arabia Steamboat Museum and Union Station. The community offers a continuum of care, including memory care, skilled nursing, assisted living, and independent living, which may suit families seeking options for a loved one whose needs could change over time or who require different levels of support within one setting. Families considering this community span a range of situations, from those looking for independent living for a parent who wants a simpler lifestyle to those seeking skilled nursing or memory care for a loved one with more involved medical or cognitive needs. Its location in Clay County places it within reach of Kansas City's cultural attractions, which may be of interest to visiting family members or residents who enjoy outings. Those researching this community are encouraged to contact Northland Rehabilitation & Health Care Center directly to learn more about daily routines, dining, activities, and specific services available at each level of care.

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Closed

4.0

249 reviews

Every day · 7:00 AM – 6:00 PM

Google reviews

Mark Scott a month ago

My father just left there today. The staff during the weekdays was great. However the staff on nights and the weekends was very poor. Several issues, all very unacceptable! First he has a PEG tube in and can’t eat anything except relying on the nurse to feed him. Somehow he wouldn’t get the first tube feeding until 10:00-10:30am. They serve breakfast at 8:00am so why does a patient that has to rely on help not get help until then? Plus every other patient gets snacks but they couldn’t be bothered to check on him. That is totally unacceptable!! Also he would need assistance walking and was told by everyone that came in “Don’t get up without help”. But then when he would push the call light the quickest response was consistently at least 45 minutes. Several times since nobody came he had no choice but to go to the bathroom on himself. So humiliating as a patient to lay in you own waste. I’ve worked in hospitals for 26 years and it was never an excuse to say “we’re understaffed”. That’s a management issue. Increase pay to get more staff. Also unacceptable! The third issue is that staff would come in and tell him “I’ll get this for you or let me check on that or let me get your nurse” but nobody would come back leaving him waiting because they said so. Also unacceptable! Plus we brought prescribed pain medication when he was admitted. It was used because they couldn’t get any for a bit. No problem that’s what it’s for. But they continued to use it. At discharge there was no pain medication left and they wouldn’t even give us a prescription to get more. So they used ours up but couldn’t replace it upon discharge. Also unacceptable and possibly criminal. Do not bring your loved one here. I gave two stars only because the weekday staff was great. The nights and weekends were awful. This facility was rated pretty good but they were not.
Ryan B 6 months ago

Amazing place, amazing staff!! My grandmother stayed here after her hip surgery and everyone was VERY friendly and helpful!! Tristan was especially helpful and sweet and answered any questions we had!! You can really tell how much they care!! The rooms are nice and everything is so clean!! They got her back up and moving around in no time!! If you want somewhere that will take exceptional care of your loved ones, I highly recommend Northland Rehabilitation and Healthcare!!!

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Kimberly Lounsbery 4 months ago

Northland Rehabilitation has provided the best care for my sister. The facility is clean and well cared for and the staff has been wonderful. Everyone from the CNA's to the Directors have been responsive and caring. The Physical and Occupational Therapy she has received has helped her regain mobility and strength. I would highly recommend this facility to anyone needing rehabilitation or long term care. Thank you Northland Rehab!
Hannah Hees a month ago

They mistreated my uncle with severe mobility issues. THREATENING to not give him a wheelchair for his "walk out" because she should have been able to walk out which was not an ability he had anyway. Then when I asked for assistance they turned their noses up as if he and I were trash. If you love your loved ones don't even think about sending them here. Low staff, not enough resources.
Kathleen Masiko a month ago

Caring compassionate staff! Nursing, housekeeping, and dietary really care about the residents. Awesome therapy dept. who care and work hard to get patients stronger! and fun activities for residents to enjoy! The building is clean and the new floors are beautiful!