Nursing & Rehabilitation Center at Good Shepherd

My mom stayed here recently and her stay started out well. My mom had a UTI and the staff lied to our family twice. They stated that they ran tests and my mom was cleared of her infection. She was sent out to St. Vincent ER and they said that she had a UTI and was confused and combative. Once they admitted my mom and treated her,she improved so much. When the hospital tried to send her back to Good Shepherd, they denied her after they told the family that she would be able to come back. They can't be trusted and I wouldn't recommend them!!

This facility is top-notch! The administration and staff took excellent care of my father. From the caring and loving atmosphere provided for the residents to the attentiveness to every detail was so apparent to my family. The staff also came along side me and took care of my mother in which she needed rehabilitation also. I would highly recommend this facility for any member of your family and you can feel very comfortable knowing that they are cared for in every aspect of their daily living! Thank you again Good Shepherd for being part of my family and taking care of my loved ones!!! You definitely deserve a 5-star!!!

This facility might be OK for some basic rehab, but they are not equipped or have training to deal with dementia or alzheimer's patients. Not sure why Baptist sent our mother here knowing this. Because the rehab staff has no proper training for these types of patients, they're unwilling to do the necessary rehab for the patient and write the patient off. Once we realized this after 2-3 weeks we tried to get her out & moved to another facility but they wouldn't release our mother from their care. Then she got UTI and after that she got COVID. Once we got her released though and out of the facility, our mother passed away about 4 weeks later. Our mother was managing all on her own before all this started. Less than 3 months later she was deceased.