Oasis Nursing and Rehabilitation Center
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Open
4.2
150 reviews
Every day · Open 24 hours
Google reviews
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Martha Torres a month ago
🚨WARNING, DANGER AND HORRIBLE PLACE. DO NOT TAKE YOUR LOVED ONES HERE. We took my dad to this place because he needed rehab. We went to visit him, the second day there.When we entered the room, we got in shock, because he had thrown up and he was choking on his own vomit. Also we noticed his bed was flat, when it should have been raised after tube feeding. Our reaction was to lift his bed and moved him to his side. My Sister informed the nurse JEANNETTE. She just told to us, that she was going to send someone to clean him. She didn"t do anything else, eventhough She saw him choking and coughing. She also, was the one responsible for helping my dad, because She was the one who fed him. The one who help my dad, was the nurse Chris, with oxygen. But my dad wasn't breathing normal and coughing a lot. So we decided to call an ambulance to take him to the hospital. In the hospital, my dad was intubated and he was for 2 days in ICU. Now my dad has pneumonia and with oxygen. We got surprised when we went to this place to pick up some of my dads documents. Nobody knew about what happened to my dad, because no one Report the incident. This happened on Friday Sept 18, 2026. Not all the employees are irresponsible like this nurse JEANNETTE. I had to give them one star, only because I have to give a rating. Otherwise I would give this place -5 star. I WOULDN'T RECOMMEND THIS PLACE TO ANYONE.
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maria marquez 2 months ago
We will always be grateful to Oasis and everyone who cared for our loved one, Sam. After weeks in the hospital, we didn’t know what her recovery would look like. At Oasis, little by little, we started seeing our Sam again. She smiled, waved, began writing and saying words, and worked hard in therapy. Every bit of progress meant so much to our family. A special thank you to Anna, Clarissa, Chris, Janette, Dr. Ciubuc, J.R. from physical therapy, Ana from speech therapy, Alice, and everyone who cared for and encouraged her. Sadly, we lost our beautiful Sam, but we will always be thankful for the progress she made and the precious moments we were given. Thank you for seeing Sam as a person, not just a patient. We will never forget your kindness. ❤️
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Norma Arreguin 4 months ago
Very disappointed in the lack of care and treatment my mother received. While the employees there where very nice and food was good but they would leave my mom on the toilet unattended, staff was overheard gossiping about other resident there. Once we had meeting with team to review care plan they lied numerous times about the care. It looks great while you’re there under 10 minutes. If you have loved ones there please stay there longer and visit so you can see the lack of care.
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Donna Soto 4 months ago
My mother was in this this nursing home for 10 months. I fully recommend this establishment for your loved ones. All the staff here are very empathetic, friendly and extremely helpful. My family and I are EXTREMELY GRATEFUL to EVERYONE here...they all made our experience easier and made us feel very welcomed. May God bless each and everyone of them... they're all ANGELS.
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Breonna Ponce 6 months ago
DO NOT BRING YOUR LOVED ONES HERE. This facility appears to prioritize money over quality care. I had a family member there for only a few days before transferring them out as soon as possible. To begin with, the morning receptionist Mariana was rarely at her desk and was consistently rude on the phone—when she answered at all. On multiple occasions, I was either hung up on or placed on hold without any greeting. I also had to wait outside in the cold for over 15 minutes until someone from the kitchen finally opened the door. There is also an afternoon nurse named Lourdes who was disrespectful toward both families and residents. I observed her frequently on her phone at the nurses’ station while call lights were going unanswered. Additionally, I witnessed HR speaking to employees in a very condescending and unprofessional manner in the hallway, which further reflects a lack of respect and professionalism expected in a leadership role. Such interactions can create an uncomfortable and discouraging environment for staff. I also observed that her appearance and attire did not align with the standards typically expected in a professional healthcare setting, raising further concerns about her judgment and suitability for advancement into an administrative position. These issues, when considered together, suggest a pattern of behavior that may undermine both team cohesion and the overall integrity of the workplace. That said, I do want to acknowledge that some of the afternoon staff were excellent. They appeared to work well together and demonstrated a strong sense of teamwork, which I appreciated. I also question the accuracy of the five-star reviews, as my experience was completely inconsistent with them. When concerns are raised, you are directed to customer service, but the issues do not appear to be addressed. I also noticed visible structural issues in the building that raised serious concerns about safety and maintenance. Given the seriousness of these conc
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 9001 N Loop Dr, El Paso, TX 79907, USA
From Google · 09 Nov 2026
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