Ohio Living Swan Creek

Name: Ohio Living Swan Creek
Address: 5916 Cresthaven Lane, Toledo, Ohio, 43614, United States
Price range: $$

Toledo Ohio, United States , Ohio , United States

3.6 on Google · 14 reviews

Assisted Living

About Ohio Living Swan Creek

Ohio Living Swan Creek is located in Toledo, Ohio, and offers assisted living alongside independent living options for those seeking a community that can adapt as needs change over time. The community emphasizes a customizable approach to daily life, allowing residents to shape their routines and care around personal preference rather than a fixed schedule. This setting may suit a parent or partner who values a sense of autonomy while still having support available as needed. Those exploring options for a loved one who wants to remain active and engaged, while knowing additional assistance is close by, may find this community worth a closer look. Families are encouraged to reach out directly to Ohio Living Swan Creek to confirm specific services, care details, and what day-to-day life looks like for new residents.

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Closed

3.6

14 reviews

Hours on Google

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Google reviews

Vickie Belknap a year ago

If I could give zero stars as a rating I would. I went there for a tour. Receptionist was very, very rude and annouce on the phone to whoever she called "no, she is just a drop in", very sarcastic. The woman, "girl", came out to greet me, was the most rude person I have ever met in a care facility. I stated I would like a tour to see the facility and discuss care for my husband who had hip surgery, that they were on the list given to me by the hospital. She started going into how the hospital has to do all this paperwork prior to him being admitted. I explained I was there to check out the facility not to hear about what paperwork the hospital had to do. She stated I would need an appointment. I explained I didn't have that kind of time. I didn't have a discharge date yet, but it was going to be soon, I didn't have time to make an appointment. She stated, well, I don't have time. I have an appointment for a tour, very sarcastic and there was no one else. She proceeded to to tell me they very rarely have an opening anyway and they mostly only do long term care. I wouldn't place a loved one in that facility if it was the last place on earth. I can only imagine how they treat everyone there. Horrible, horrible place. Immature and rude. The two people I had the encounter with should not be in the position they are in.
Freedom 1 a year ago

Mom was here for rehab. When I call to get info, the nurse never calls back. Mom has complained that when she puts her call light on, it takes 25 to 45 minutes you get someone to answer it. Staff from shift to shift font know what's going on most days with the patients. I have talked to the nurses on the phone about my mom and they could not let me know what had happened to her day events. My mom complains they don't know any information about her care. That includes nurses and aides. I have had a chance to sit and talk with my mother at the nursing home and I have seen first hand that the call lights have been flashing on patients rooms for 30 to 45 minutes. They are to be answered in 5 to 10 minutes for non emergency. Nurse aides are very uninformed about conditions of the patients. They don't know common things to look for with patients. i.e diabetes, c-diff, MRSA, how to prepare to clean a patient up if they have a BM accident, patient rights, common empathy, and safety measures. Nurses are very forceful with the patients and dont respect their rights either.

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Julie Cameron a year ago

Great place if your love one is independent. The grounds are very nice. But would not recommend it for long term care or for memory care. We have not had a great experience. Care meeting after care meeting and nothing really changes. Our mother is left to take care of herself so you’re paying for a locked door really. She safe but forgotten about because she can do a lot on her own.
Matthew Neiding 4 years ago

Very simply put, I don’t think that I can say enough positive things about the Swan Creek to really articulate how I feel. Our dad was a resident here for about the past year. He was first on the independent living side before moving over to assisted and then eventually skilled care in his last days. The facility is great inside and out. He/we loved the nature-centric setting and really liked walks along the Swan Creek on the new boardwalk. The Swan Creek staff, they are the real hero’s in my mind. From the aides, nurses, and Hospice folks he saw every day (or nearly) all the way to the kitchen staff, facility crew, and administrators that he interacted with less often, they are all truly amazing people - giving, understanding, warm, and kind. Living 2 hours away, even with my sister living close to the facility, this loving staff that I felt made our dad feel like he was part of their larger “family” right there really helped me cope with an already very difficult situation. If the folks at Sawn Creek are reading this, my sister and I would like to thank you for all you did to support us and our dad. We couldn’t have had him in our lives as long as we did without you help and for that we are forever grateful.
Gwen Smith a year ago

Their admittance staff for rehab will not return phone calls. They would not even answer if they had a bed or not. Most unprofessional place I ever delt with. I would not trust them with anyone I love.