Orchard Hill Rehabilitation & Healthcare Center
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Open
4.3
343 reviews
Every day · Open 24 hours
Google reviews
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Monique Heath 4 months ago
My family member has been a resident at this nursing home, and our family has been very pleased with the care she receives. The staff is compassionate, attentive, and treats her with dignity and respect. Communication with family members is excellent—they keep us informed and are always willing to answer questions or address concerns. One of the things we appreciate most is the variety of activities offered. There are always engaging programs and events that keep residents active, social, and involved. It is comforting to know that my mother is not only well cared for but also has opportunities to enjoy herself and connect with others. Thank you to the entire team for your dedication and hard work. We truly appreciate everything you do for the residents and their families.
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Fern Campbell 2 weeks ago
My experience with Orchard Hill was very unpleasant. While some of the staff were caring and compassionate, there were others who appeared to be only there to get a paycheck. On several occasions, I had to call the nurse's station because my family member was left waiting a long time for someone to transfer him back to his room from dialysis. On one occasion, he waited almost 2 hours before someone went to get him. In that time frame, he hadn't eaten since breakfast, and it was time for dinner. His food tray sat in his room all that time, too. He was also supposed to get physical therapy 5 times per week; I don't believe he did. There seemed to be a disconnect in communication between the different departments as well. There were other issues I encountered as well. Being a caregiver is hard work, and I understand how difficult it could be. However, the patients still need to be treated with respect. One last thing; if at all possible, have someone who can be an advocate for your loved one, especially if they can't do it themselves.
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gn85 Xxxx 3 months ago
If you are considering this facility, do careful research. Do everything you can to find a better facility than this. The tour they give you initially looks nice, but it doesn't show the true colors this place has. Not all of the staff reflect my negative review, but there were circumstances of mistreatment of my mother that caused me to drive there in the middle of the night to care for her. I would never recommend this facility and am ashamed that I placed my mother there.
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M Byrd 4 months ago
My experience at this facility has been deeply moving, as Nurse Manager LTarsha Montgomery attended to all of my mother’s needs with remarkable professionalism and care. She was always informative about her treatment and made my family and me feel warmly welcomed. Even when not called upon, she remained helpful and smiling, and this place would greatly benefit from having more staff members like her. Ms. Byrd
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Lynda Liming 7 months ago
Everyone at Orchard Hill was wonderful. I feel and see the improvement from day 1 till today and I am so happy and amazed. All of the staff from nursing to administration to housekeeping and dietary. I really liked the food here, it was better than the hospital thank goodness. Thank you all for all that you do and have done for me. If I ever need long term services, I would come to Orchard.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 111 West Road, Towson, MD 21204, USA
From Google · 09 Nov 2026
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