Our Lady of Hope Health Center
About Our Lady of Hope Health Center
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Open
3.9
68 reviews
Every day · Open 24 hours
Google reviews
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jerald jones a month ago
The nighttime staff is incredibly rude. They need to fix their attitudes before I ever recommend this place to anyone. They refused to give my grandma dinner half the time! She is a respectful woman, but the staff is not in the right mindset to be around these types of people. The daytime staff is way better than the nighttime staff.
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Sabina Levy 9 months ago
My mother was in the skilled nursing/rehab part of Our Lady of Hope for 9 weeks. The staff on her floor were exceptional. They were caring, kind, gentle, and loving towards my mother. They treated her with dignity and respect. I don't know about the other parts of the building, but the employees there and the admin/ rehab people were fabulous.
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Average Joe 4 years ago
We have a family member here. The staff is always very friendly and helpful. The facility is always clean and well-maintained. There's a good assortment of a services and amenities at the home. They have a salon and a church on premise. Good location not far from most shopping location, and have trips that they'll take that for weekly shopping.
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K Young 2 months ago
Even though they claim to accept Medicaid, they require 4 years of private payment at 10K per month before they will admit your loved one. Shameful for a Catholic organization.
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Kim Rosenfeld 8 months ago
I wish my mom had the same wonderful experience. However, she’s no longer around. I feel like she went much sooner because OLH gave up on her and provided no care for her. Too many disgusting things I could share but won’t. Terrible communication all around. We only heard when we had to press. Total lack of medical care leading her to the hospital. So much more I could say, but it won’t bring her back to us. Only giving a 2 star because it is a pretty place on the outside and some interior spaces, and a very few personnel members. I only hope and pray no one else suffers like my mom. No matter how much we spoke for her and tried to advocate, we were treated like outcasts while we listened to others getting all love and attention. God bless those not as fortunate. Dehydration, kidney failure, bed sores, sepsis and all the things led to my mom leaving us. Advocate to the top of your lungs for your loved ones.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 13700 N Gayton Rd, Richmond, VA 23233, USA
From Google · 09 Nov 2026
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