Palmilla Senior Living

Name: Palmilla Senior Living
Address: 10301 Golf Course Road Northwest, Albuquerque, New Mexico, 87114, United States
Price range: $$

Part of Sonida Senior Living

Albuquerque New Mexico, United States , New Mexico , United States

4.1 on Google · 59 reviews

Assisted Living Memory Care Independent Living

About Palmilla Senior Living

Palmilla Senior Living is located on Albuquerque's Westside, offering Independent Living, Assisted Living, and Memory Care within one community. This range allows residents to settle in and adjust their level of support over time without having to relocate, which can bring peace of mind to families planning ahead. Living options include a variety of apartment styles as well as detached Independent Living casitas for those who prefer a more private, house-like setting. Shared spaces encourage residents to stay active and connected, including a wellness center for exercise, a theater for entertainment, a library for quiet reading, a demonstration kitchen, a community room for gatherings, and a sky lounge offering an elevated place to relax or socialize. Dining is chef-prepared, suggesting meals are a central part of daily life rather than an afterthought. This setup may suit families looking for a community where a parent or spouse can begin in independent living and transition to assisted living or memory care if needs change, all within familiar surroundings. Those considering Palmilla may want to confirm specifics about apartment availability and casita options directly with the community.

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4.1

59 reviews

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Google reviews

Natalie Morris 3 months ago

Terrible place. My mom was in memory care. I found her laying on the mattress without sheets or a mattress pad many times. Her mattress became soiled due to this. I would visit and her clothes were dirty. I would return the next day and she was still in the same clothes. I reported this to the director, Liz to no avail. They had a bedbug infestation and I was not informed for weeks. That was the final straw and I moved her out of there.
Jona Spears 6 months ago

They cheat our elderly. When I moved my Mom in almost 2 years ago, we had high hopes. But as time progressed the food got worse and worse. When the residents complained about it, I personally heard the main chef snap at a couple of the residents. My Mom kept a clean apartment in the Independent Living. It was so nice that when they had prospective tenants come in, they would use my Mom's apartment for their tours. However, everything changed when I decided to move out of state and decided to take my Mom with me. When the movers finished we had the Maintenance guy come in for inspection. Before he was even all the way in her bedroom he said they'd have to replace the carpet. There was nothing wrong with it. I asked him why and he stated that he could see where she walked from the bathroom to the closet with her walker. (Normal wear for a Senior Living Facility? ) Seriously it wasn't bad at all but by how quickly he came up with it, I knew it was planned. Then he went to the spare bedroom that she never used and said there was a stain on the carpet. We told him it was there when she moved in. He said go talk to the Administrator Liz. So by the time I got up there she had already been informed that I was coming. She came out like a wet hen ready to fight. I reminded her that the stain was there when we moved Mom in. She said "show me in writing " she said that we should have filled out the checklist in Mom's lease. (The lease is 50+ pages that they had my Mom sign Docusign. How many nanogenerians do you know that understands Docusign? My Mom told the office gal when she first moved in but nothing was written down. It didn't matter. They are charging my Mom for new carpet. What a way to treat our elderly. I know they are hurting for money but this is unethical and shameful. I'm personally glad my Mom isn't there anymore. I wonder how many Seniors have been taken advantage of like this..

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Bill & Pat Martin 11 months ago

Every one at Palmilla is very willing to help us residents. The Executive Direstor Lizz is wonderful. From what I experienced, she truly cares about the residents. They do alot for the us. They decorate accordingly for each holiday and truly make us feel appreciated. We have lived here 3 years and are happy here. We have lived at 2 other facilities and in my opinion Palmilla Senior Living is the very best place for us to be. All the staff is great. No Complaints. Your facility is blessed to have Lizz as their director, as are the residents.
Sharon Starkey 11 months ago

Someone recently told me that they were sorry that we had to put our mom into Assisted Living. I said don’t feel sorry for us. It was the best thing we could’ve done for her. She has adjusted and is thriving I. This lovely community. Everyone and we mean EVERYONE is friendly and kind. It’s been a blessing for our family.
Sabator Grande 5 months ago

Palmilla has provided my sister with professional and friendly care, I could not be more happy with the staff, services and always appreciate the cleanliness throughout the community, Thank you all!