Parkview Rehabilitation Center at Winter Park

My son was there 5 minutes and I wanted him out of there!!! It was dirty and crowded and depressing. They stuck him in a room for2 patients and he was the third. No bed rails, no safety measures at all IT WAS A DUMP!! Even if I hated my family, I wouldn’t leave them here. I feel sorry for the people who are there. The food was uneatable.

I would not recommend this facility based on our experience. My family member was transferred here, and within 15 minutes of arriving, it was clear this was not an appropriate or safe environment for his condition. The facility was dirty, overcrowded, and nothing like the staged photos shown online. My family member is bedridden due to a disability and in the end stages of cancer, yet there were no bed rails or bed alarm in place to ensure his safety. After expressing our concerns and requesting a transfer through VITAS, we were met with an extremely rude response from the Director, who abruptly stated he was discharged. He was only there for about 6 hours, and during that time, he was not changed once, which is unacceptable. While one of the nurses we encountered was kind and professional, she also acknowledged that the facility is not equipped to handle patients with needs as complex as his. Overall, this was a very upsetting and concerning experience during an already difficult time for our family. I strongly urge others to carefully consider their options before placing a loved one here.

The staff are great when they can get to the patient. It is over crowded with 3 in a room when 2 is plenty, given the space! Patients linger in the halls mostly in wheelchairs, asking anyone who walks by for assistance, mostly to go to the bathroom. I do want to stress again how some of the staff were really wonderful!