Phoebe Ministries

Google reviews

• B
  Brenda Oswald a year ago

  My mother in law has been in the Miller building now for 2 years and there is never enough staff, she has fallen multiple times where she had to yell for help. They took away tissues now shampoo and soap. For what she is paying they should have those supplies. I heard an employee “yell” at one of the residents during lunch and she was only trying to get her attention so she could order her food. Unacceptable. The aids have to help serve lunch because they are that short handed. Now after yet another fall and another trip to the ER for a 2 day stay they have her in the Trexker building for “rehab”. She’s almost 99 years old and is always short of breath, can’t hear and can barely see, what kind of rehab can she possibly do?? This is just another way to get even more of her money. Plus, they threw out all her opened and unopened medication which they had no right to do. My husband called to talk to a supervisor and just gets voice mail. You never get anyone to talk to and never get answers. This is a complete waste and borderline neglect!!!! We will be filing a formal complaint. My niece is an attorney and knows exactly who to contact. Don’t send your loved one here.

• D
  Dave Diehl 6 years ago

  In January 2018, my 90-year-old father went into the Reading Hospital and we anticipated that he would go directly to Phoebe to live out his days there, so we reserved a room. He died I the hospital and the caring folks there said it would be unlikely that we would be charged for reserving the room. I was confident that this caring, church-supported organization would follow through on that. WRONG. Two months later I received a bill for $522. To their credit (which happened a few days later and after this review) they informed me that we would not have to pay.

In the order Google returned them. Not verified by Caring Advisor.