Pine Crest Health & Rehabilitation

Name: Pine Crest Health & Rehabilitation
Address: 2727 Shamrock Drive, Charlotte, North Carolina, 28205, United States
Price range: $$

Charlotte North Carolina, United States , North Carolina , United States

3.8 on Google · 16 reviews

Assisted Living Skilled Nursing

About Pine Crest Health & Rehabilitation

Pine Crest Health & Rehabilitation, located in Charlotte, provides skilled nursing, assisted living, and nursing home care for individuals who need short-term rehabilitation or long-term support. The community focuses on helping residents recover and regain independence through personalized care plans tailored to each person's needs. For families weighing options after a hospital stay or a change in a loved one's ability to live independently, Pine Crest offers both the clinical support of skilled nursing and the daily living assistance of assisted living under one roof. This combination may suit those who are uncertain whether a loved one will need short-term rehab followed by a return home, or more ongoing nursing care over time. Families considering Pine Crest should reach out directly to learn more about daily routines, visiting policies, and what to expect during a recovery stay or longer-term placement.

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3.8

16 reviews

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Clarice Williams 6 months ago

If you're looking for physical and ocupational therapy, the place to be is at Pine Crest Health and Rehab. The physical therapy and occupational therapy are very, very professional. They know what they 're doing. I recommend them to anyone. And the facility here and their staff are excellent. You know, I've never met people that show. So much compassion, you know, and it made me feel, they made me feel like it was a pleasure for them to take care of me. You know, and I've always wanted to feel that. And it wasn't what they said to me. It was what how they made me feel, one thing is when I came in. I came in with an open mind, and I came in with the willingness. You know, and today, I don't tell help how to help me because they're experts at this, they know better than I do. You know, I give Pine Crest Rehab a 5 star, thank you!
Super Nanny Taxi 2 months ago

I am very disappointed and deeply concerned about the care and conditions my brother experienced at Pine Crest Rehab. The bathroom was filthy, with urine left on the floor for days. His room was also in poor condition, including putting smeared on the wall and walls that badly needed cleaning and painting. More concerning was my brother’s safety. He fell twice, and after one fall his eye was bruised. On another occasion, he was not in his room, and when I asked where he was, staff could not tell me where he was at that time. That was extremely frightening and unacceptable for a family member who trusted the facility to keep their loved one safe. Communication was also terrible. I called repeatedly for approximately two weeks trying to speak with his caseworker and never received a return call. Families place their loved ones in rehabilitation facilities expecting them to be cared for in a clean, safe, and properly supervised environment. Based on what I personally witnessed and experienced with my brother, Pine Crest Rehab did not meet those expectations. I would strongly encourage families considering this facility to visit often, ask questions, and closely monitor the care their loved one is receiving.

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Karrie Legauhn 3 weeks ago

Absolutely disgusting. Staff was extremely rude, and there were cockroaches in my Father's room. Let me also add that the bathroom was in horrible condition, pee everywhere with an extremely strong ammonia scent. Lastly, communication is horrible. I don't know what I'm paying for. When I tried to get some clarification everyone seemed confused.
Natacha 5 months ago

Currently looking for a facility for my father and I was considering this one until I realized my father had the most terrible stay here 2 years ago and he was unsafe the entire time with rude staff that didn’t even pretend to care about the patients when family was present. My father unfortunately has many health issues so we’re no strangers to hospitals and rehab stays. We have never been more shocked and appalled at the treatment of patients than we were at this facility. Medication not given, diet plan for procedure prep not followed, left unwashed in bed all day and we had to come in and do it ourselves and everyone was just rude and dismissive and on their phones with no fear of any reprimand. I see the name has changed and I wonder if it’s also being operated and managed by new people as well. For the sake of the residents I sure hope so.
Addie 8 months ago

This place is warm and caring. Many of the cnas are caring and take good care of my husband. The only things I can say negative are missing clothes at times, and the food which is starting to improve.