Pioneer Senior Living at Upland Park

Google reviews

• S
  Stephanie Byrd a year ago

  I can’t say enough nice things about Pioneer Senior Living! My sister and I had scheduled 4 tours on the search to find a suitable place for our father who no longer could live by himself. Lucky for us, Pioneer was our first stop. From the moment we pulled onto the property, we could tell this was a well maintained facility. The place itself is just beautiful and mimics that of a beach resort. There were residents sitting just outside the door taking in the nice weather and they all greeted us and were very welcoming. They were having a fire drill so that was a very nice thing to witness and know they take every precaution to ensure their residents know just what to do in the event of an emergency. We had the absolute pleasure of having Katy, the director, to take us on our tour and I believe my mouth stayed propped open the entire time as I was thoroughly impressed with every turn of a corner. They offer many wonderful amenities such as a gym, beauty salon, spa, and sports bar with a pool table. Our father has always been an avid golfer so the most impressive bonus for us was a golf simulator. They have a beautiful outdoor rooftop patio with fireplace and a quaint little bistro that serves coffee and fruit infused water all day long. Their dining room looks just like a restaurant with the sweetest waitstaff and they have a most impressive daily menu as they serve 3 hot, delicious meals each and every day including homemade desserts. Their rooms are very spacious and there are many options to choose from, whether it be independent living, assisted living, or memory care. After seeing everything, we decided then and there that there was no need to look any further. We had found our father’s final home. Fast forward to our father being there just over a week and he has already made friends, and each and every staff member he passes greets him by name. It is obvious that their staff have the most caring and compassionate hearts and they truly treat the residents with d

• T
  Theo Popodopolous a year ago

  I dared not leave a review when this facility was under the Vitality Senior Living name brand, it was an out of control dumpster fire...SRI Management took over Mid-Summer 2024 and finally brought stability to a drowning ship. These folks spent many an hour talking to residents and their families asking us to give them time and trust to right the situation. Katy, the Executive Director, has been on site since the transition...she has been attentive and engaged with residents and their families, focused on hiring the right people, and working daily to make this community a place my mom can live a quality life with friends and staff that have become her family. The Director of Resident Services, Ashley, has been another hire that gets things done...information gets efficiently disseminated to the community (Nurse Practitioner Weekly Visits, On-Site Physical Therapy and now, mental health care). These were things we haven't seen before, things we needed to know. The staff in Assisted Living are absolutely wonderful...they have gotten to know my mom very well and continue to be supportive and uplifting to her on a daily basis...even when her behavior can be challenging. Kim, the Activities Director has these folks moving and grooving...she spends time with them to make sure their needs are being met and they have activities that are stimulating and enjoyable. The maintenance staff, for us, has always been attentive and reliable...things happen, and Will and Duante work hard to get things resolved. The last 2.5 years have been a challenge for my mother and our family...we have seen the worst of senior living and are now finally experience the best of it. I hope Pioneer is able to hold on to the group of folks they have assembled at this time...it is finally becoming a fully functioning entity and I know this business is not an easy one to be a part of. Thank you to Katy and her staff for taking this community and turning it around into a positive experience for all. I ha

In the order Google returned them. Not verified by Caring Advisor.