Pleasantview Care Center

Google reviews

• C
  Carrie Hejduk 2 months ago

  There is ABSOLUTELY a reason this facility has 3.5 stars. I would advise that if you put a loved one here, you read these reviews and heavily consider options. I had my mom transferred here after she was being neglected at Metro main campus, and she was deteriorating after a stroke. Their neurology team was not willing to transfer her to other hospitals, and after making a ton of phone calls I found out she would be able to go here for skilled nursing. That is a positive and I can't say enough about their OT/PT team. Really amazing people that took the time to help her regain some mobility. And ultimately I am extremely grateful for Georgia and her recommendation to get my mom transferred to a facility that deals specifically with vascular dementia. Now the 3.5 review... The biggest problem I had here was her clothes disappearing constantly. And it was literally just from aides not caring. Even one of the last days she was there I found her BRIGHT PINK shirt mixed in with white towels/washcloths that they use to clean people. I had bags set up in her closet for dirty laundry, there was notes all over her room that I take her clothes home to launder, they were CONSTANTLY missing. Just gone. And no one knew where they were. I'd talk to Janice in housekeeping, a few things turned up, but confusingly was labeled as they should've been, and still multiple items were never recovered. More aggravating was they were replaced with "donated" clothes that were too small. The clothes that I was able to take with me stunk unbelievably of old urine, some are absolutely ruined, and this was due to flimsy adult diapers that my mom was sitting in, after I asked to bring in Depends they told me they don't use those there, and I found out later they do but only if I provided them. My mom sat in a reclined wheelchair 75% of the day, she fell twice within a wk, second time was due to a defective arm on the chair that an aide fixed in front of me after I was extremely upset. A supervisor

• J
  Jeannine Owens 2 months ago

  THEY KILLED MY MOTHER. She went for rehab after a TBI and brain bleed. I felt like I walked into the set of "One Flew Over the Cuckoo's Nest". She checked in on a Friday evening. "Got a small cut" on the back of her hand on Saturday evening. A bandage was put on her ONCE. The staff was told about the bandage no less than 3 times. On Wednesday (3.5 days later) afternoon my father was called and asked if he thought they should send her to the ER. They call themselves the health professionals. When she got to the ER, her forearm hand were 2-3 times their normal size with gangrene up to her elbow. Her BP was 62/50, and we were given a choice amputate her arm, which would have killed her because her heart would not have allowed for such a traumatic surgery, or try to save her heart issue, which would have allowed the infection to kill her. Some choice to have to make for my mother. One star is too great a review for this hell on Earth.

In the order Google returned them. Not verified by Caring Advisor.