PruittHealth - Brookhaven
About PruittHealth - Brookhaven
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Location & Map
Why Choose Us
Skilled Nursing Care
Professional nursing care for short- and long-term needs
Rehabilitation Services
Short-term rehabilitation to support recovery and independence
Atlanta Location
Located in Brookhaven area of Atlanta, Georgia
Reviews
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Health
Open
3.3
270 reviews
Every day · Open 24 hours
Google reviews
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Michelle Deressa 2 months ago
I dislike this place so much! I write this as my dad lay in this bed. The reviews are not lying. We come everyday and take turns, having to constantly stay on someone about basic care. I worked in a assisted living facility so I know what this is all about. This was not a choice for us, but because of the social worker at the hospital not doing due diligence and saying the insurance won't cover the facility we chose,we had 20 mins to chose between two places. We have been here a week so far and this is just disheartening. My dad suffered a life altering stroke. Things really need to change here. Or some level of better care. I should not have to look for someone after I have pushed the so called nurse button.
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SoraFan23 2 months ago
I would strongly encourage families considering this facility to ask detailed questions and stay closely involved in their loved one's care. My family's experience raised serious concerns about communication, supervision, and how changes in a resident's condition were handled. There were situations where we felt we were not receiving clear or consistent information, and there were times when we had to repeatedly follow up ourselves to understand what was happening. One of my biggest concerns was how difficult it could be to get straightforward answers when something went wrong. When a loved one is in a nursing facility, families are trusting staff to monitor them, communicate significant changes, and respond appropriately when medical attention may be necessary. Based on our experience, that trust was seriously damaged. I am intentionally leaving out identifying information and specific medical details for privacy reasons. I can only speak about my family's experience, but it was serious enough that I believe other families should carefully research this facility, ask questions about staffing and emergency procedures, document important communications, and remain actively involved in their loved one's care. I wish our experience had been different.
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Jackie eley 8 months ago
Visiting with my sister i find my experience very good. The facility is cleaned, the staff attended to the client very well and safety was in order and overall they gave a homey since of welcome. My sister has let me know that she is happy and pleased there. Thats what matters the most to me for my love one.
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Bill Anderson 6 months ago
Being out of state I have found getting information very challenging. People tell me they will call back and look into matter, yet crickets. When I do send email on instructions about a related conservatorship, it is ignored, and I continue to get emailed. When I did an in-person visit on March 25th, it was not with the professionalism I would expect. For example, a document I sent ahead of my visit with questions I was told was being worked on; yet, I have never been provided back to me. When I get a call from the nurse regarding my mother, we have a language barrier. Re-evaluating whether this place is feasible long-distance because the communication and actions related to statements are lacking. Given the current situation, I have started shopping other facilities I am find better pricing and commitment. For those out-of-state, you may wish to reconsider, or do a 90-day trial before you commit. This review is based on communication and price.
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Amanda Southall 4 months ago
One of the nurses that works there tore a letter that was to my father in law and thats a federal offense and he never got to read or sign the papers because one of the nurses wouldn't let him have it and it's it's not right to not let my father in law read his own mail. He is being treated very badly there . The hotline doesn't help at all and how would you feel if one of the residents read you're personal mail!
In the order Google returned them. Not verified by CaringAdvisor.
- Phone on Google
- (770) 451-0236
- Address on Google
- 3535 Ashton Woods Dr NE, Atlanta, GA 30319, USA
From Google · 09 Nov 2026
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