PruittHealth - Evans

In the process of finding placement for my mom and took a tour of this facility. Among the medical community alot of professionals steered me away from this location but I wanted to still see because the location is closer to my home. Being a native Augustan I had higher expectations for Evans however I’ve found other Pruitt locations (Creekside, Augusta, Augusta Hill) to be nicer. My tour lasted all of 3 to five minutes. I was shown a single room. Otherwise was only verbally told about other characteristics of the facility. Staff was congregated in one area, not very friendly, I observed other patients in bed not out and about. And was told they usually do physical therapy in the room because ‘it takes too much time to get them out of bed’ and I was pointed towards the general direction of the cafeteria and was told ‘most people just eat in their rooms, they’re old they don’t want to get out of bed and socialize’. Lastly beyond the lobby the smell of urine was so palpable that the air felt humid with urine. Personally will not be choosing this location, sharing so someone else in a similar position can have some clarity.

If I could give a zero rating, I would, she was only there for rehab .....it was no communication, understaffed, these cna and some nurses were horrible, they do not care about their clients at all. The so called suppose to b supervisor Sitting at computer with ear buds listening to music while cna over there sitting down running her mouth on the phone. My thoughts are why handle so many ppl with no real help. I showed up every single day to check on my mother. I had to change her and make she was good everyday , they dnt assist her to restroom , nobody shows up to help in a timely manner and one day i told 1 nurse she needs changing , she dissapeared and another day, they left her with no water all evening and all night long , that was the last straw for me , I had to discharged her because when I arrived that morning, she was naked in bed and in pain , she was sitting in urine and feces and her gall bladder tube was not taped up , no cna in sight , i discharged her then call ems to transport her to hospital in which she was dehydrated and got a uti infection, hemoglobin real dangerously low, on top of that she had to have blood transfusion. Nursing facilities is no place for nobody , it even wouldnt be a place for a dog , my mother was not cared for properly and im still furious , check on your loves ones , I will give props to one nurse and her name is Maria, Its never the Place , its the ppl they hired that just there for a check and thats sad.

There are some staff here who are wonderful, but there are definitely many issues. The weekend supervisor Brad W. lied about my mothers medical records and told me she had Lewy Body Dementia as a reason for why she couldn’t have whole food, when I corrected him and stated that was not accurate, he argued with me that was in her medical records and refused to show me what he was referring to. I complained to the director, she stated he made a mistake and felt bad for lying. The next weekend I saw him he said I couldn’t get water for my mother, I had to ask first. The therapists are lovely, but only present during the week, and several of the nurses I’ve spoken with are also caring, but the weekend administrative staff are worthless, Brad W. being unprofessional and a liar.