Putnam Center

I can't say enough good things about the team at Putnam Genesis Center. From the moment my mom arrived, the staff showed exceptional care and compassion. Every nurse and caregiver we interacted with was patient, attentive, and always willing to go the extra mile to ensure she was comfortable and well taken care of. What stood out the most was how genuine and kind everyone was-they treated my mom like family. They took the time to answer all our questions, provide regular updates, and made sure she felt supported throughout her stay. It's clear that the staff here truly cares about their patients' well-being. I'm incredibly grateful for the peace of mind they gave us, knowing my mom was in such good hands. I highly recommend Putnam Genesis Center to anyone looking for a caring and professional environment for their loved ones.

I had the BEST interaction with Michelle Weatherholt, Director of Marketing and Admissions, at Putnam Center. I left a message late one night when needing to find a LTC solution for a family member. She called me back the next day, remembered my family member by name, and talked through the LTC options. She was so very friendly and I felt like my concerns for my family member were heard. She took it upon herself to contact the business off and answered all my questions. At the end of the call she texted me FAQ documents and provided me with her personal cell phone number in case I had more questions at any time. What a relief! I was so thankful for her call. It was exactly what I needed at the exact time! Thank you, Michelle! You represent Putnam Center very well!

The staff have shown so much compassion and genuine love for not only my mother in law but also for the whole family. This is never a situation I wanted our family to be in but this amazing staff have made it bearable. I have had peace of mind that my loved one would be cared for in a way I could not do alone. I want to add to this because my mother in law passed away recently. I was about two hours away when this happened and my husband was twelve hours away. The nurse that called me was barely holding it together but made sure I knew that they would wait for me to get there before the funeral home would take her. They gave me the time to cry and say goodbye. The next day when I came in to settle everything, all the staff came out to hug me and cry with me. After being there just under a year it felt more like family than just a facility. Every staff member from maintenance to the administration treated me like I was part of the team. I even got close to many of the other patients and would spend time with them. Thank you Putnam Center for everything.