Ranson Ridge Assisted Living & Memory Care

Google reviews

• B
  Brumar 3 weeks ago

  I could write this review and speak very poorly about this facility where I had the most unpleasant experience visiting my mother twice a day for a year and a half. But instead I wiil try to be helpful for someone trying to find the best place for a loved one. In my opinion, this facility is not that place. They went through 5 administrators, 5 Memory Care Coordinators, and displayed rude and inadequate assistance from regional administration. I know of 4 other family members who also removed their parent from the facility. All I can say is if you do not have the experience or knowledge of placing your loved one into an assisted living facility, make sure you do your homework and find someone who does. Don't just listen to the marketing hype during this emotionally vulnerable time. Talk to families, residents, and staff. And most importantly, be an advocate for your parent, visit regularly if you can, and try to select a facility that at least is making an effort. This is the time your parent needs love, support, and genuine caring. Other than a handful of CNA's that were equally disgruntled, they lack much of this. Best of luck in your search.

• S
  Sannee Sesto 7 months ago

  My father has been a resident at Ranson Ridge 13 months. When he first moved in it was clean and the food was very good with two nice choices at lunch and dinner and fresh fruit ar every breakfast. It had been recently acquired by Saber Healthcare Group and the skilled staff that we once knew (in particular the ED and Care coordinators) were replaced by people who did not have the qualifications and experience needed to run a private pay facility. This caused more workers and residents to jump ship and chaos and turmoil within the residents and staff. Then a couple of months ago Jena Christenbury was hired on as the new ED. She has been a shining light of hope ever since she started. She has single handedly brought this facility back from the brink of disaster. She has hired the right people, built a solid communication network with her staff and has mended bridges with the staff and residents. She holds her staff accountable and has gotten to know the residents personally. She is a common sight in the halls and has no problem helping wherever needed. The staff and residents are much happier than they have been in years due to Jena’s amazing leadership style. The facility is cleaner and has an air of happiness again. There are still small things that need to get fixed because this facility is a seasoned one. I am confident with Jena at the helm she will restore this beautiful living place back to its former glory.

In the order Google returned them. Not verified by Caring Advisor.