Rittenhouse Post Acute

Google reviews

• G
  Grace Chawatama 4 months ago

  I would like to express my sincere appreciation for two members of staff who provided exceptional care during ing my client's two week stay at your facility. The Physiotherapist, Shannon, was highly professional, encouraging and very patient with my client, which helped them regain confidence and make steady progress. I would also like to give special recognition to Kharrie Paige (CNA) who was truly outstanding. Whilst all staff were caring and supportive, Kharrie always went above and beyond in providing compassionate , attentive and person-centered care. Both individuals are a credit to the facility but Kharrie's exceptional level of care and commitment deserves particular acknowledgement. Their compassion and professionalism exemplify the very highest standards of patient care.

• J
  Janeen Bailey 4 months ago

  My stay at Rittenhouse Post Acute Care, located at 1800 Lombard Street, was from May 29 through June 12. My very first day was difficult because the hospital in Pennsylvania had informed me that my narcotic pain medication would already be available at the rehabilitation center, but there was a delay. Due to my major back surgery, I arrived in a great deal of pain. Once I explained the situation to the nursing staff, they immediately contacted the doctors and worked quickly to resolve the issue so I could finally receive some relief. I truly appreciated how seriously they took my pain and concerns. The care provided at the facility was professional, attentive, and compassionate. Some of the staff members who stood out the most to me were Yvette, Crystal, Nairah, Mañana, Brandon, Jose, and their supervisor. I was also introduced to Darrel, the administrator, and April, the director. Everyone treated me with kindness, respect, and patience, and they genuinely wanted to help resolve the issues I was experiencing. Once communication was established and everything was addressed, my transition became much smoother. The building was always very clean, and whenever I needed assistance, staff members were available and willing to help. I would also like to recognize the physical therapy team — Paris, Shannon, and Kenyata — for their kindness, encouragement, and professionalism. They taught me important techniques and exercises that helped me transition safely and continue caring for myself after my major back surgery. Overall, despite the rough beginning, my experience improved greatly because of the staff’s compassion, teamwork, and dedication to patient care.

In the order Google returned them. Not verified by Caring Advisor.