Rittenhouse Village Pittsford
About Rittenhouse Village Pittsford
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Why Choose Us
Memory care specialty
Trusted memory care services in Pittsford, NY
Assisted living available
Assisted living options for daily support needs
Pittsford location
Located in Pittsford, near Rochester, NY
Reviews
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Health
Open
4.1
43 reviews
Every day · Open 24 hours
Google reviews
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Nurse Soraya 3 months ago
Rittenhouse Village Pittsford is a wonderful community with a warm and welcoming atmosphere. The staff truly cares about the residents and works hard to make them feel safe, comfortable, and valued every day. The team is compassionate, attentive, and always willing to go the extra mile for both residents and their families. The community is clean, well-maintained, and offers engaging activities that help residents stay active and connected. It’s clear that the people here are dedicated to providing quality care and creating a place that feels like home. I would highly recommend this community for your loved ones.
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N 3 months ago
I recently visited Rittenhouse. The staff were very kind and energetic! Emily was informative and very patient with all my questions. The residents were very lively and kind. Plus they asked if I was moving in. Overall great experience and very impressed by all the staff!
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Anonymous 3 months ago
My family and I recently toured Rittenhouse Village Pittsford with Emily, and we had an excellent experience. Emily was incredibly welcoming, knowledgeable, and compassionate. She took the time to answer all of our questions without making us feel rushed and explained the community's memory care approach in a way that was easy to understand. The community itself was clean, warm, and inviting, and it truly felt like a place where residents are treated with dignity and respect. We appreciated seeing the engaging activities, comfortable living spaces, and the friendly interactions between staff and residents. Touring with Emily gave us confidence that our loved one would be in caring and capable hands. We left feeling informed and reassured, and Rittenhouse Village Pittsford is definitely at the top of our list.
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Karen Lewter 2 weeks ago
Not recommended. We moved my mom in July after a 14 month stay primarily due to low quality of care and management inability to fix things they acknowledge are wrong. Well being checks not happening, repeatedly running out of her OTC meds, not following care plan. Some staff are great but too many are unpleasant and lazy. Lack of consistency of staffing. Administrators try but are ineffective at making meaningful change. Staff blame each other for issues, don’t help each other when they should. Ended up hiring help to check on my mom and installed cameras. I would not bring my mom here if I could do it over again.
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Jeffrey Kipp 3 months ago
I met with Emily about moving in my loved one. She was supportive and understanding. She went over how they could help my loved one and help her thrive. I felt very heard and supported by her. I would recommend the Rittenhouse and working with Emily.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (585) 249-9990
- Address on Google
- 159 Sully's Trail, Pittsford, NY 14534, USA
From Google · 09 Nov 2026
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