Roosevelt Rehabilitation & Healthcare Center

I’ve had several family members stay at Roosevelt Rehabilitation & Healthcare Center, and each experience has been a positive one. The facility is always beautiful, clean, and well-maintained, which gives our family peace of mind. The staff is friendly, caring, and always willing to help with any questions or concerns. They treat residents with kindness and respect, and it’s clear they genuinely care about the people they serve. I would highly recommend Roosevelt Rehabilitation & Healthcare Center to anyone looking for quality short-term rehabilitation or long-term care for a loved one.

The staff seem very fake and insincere. The service is horrible, and the overall experience has been extremely disappointing. I expected much better care, professionalism, and compassion from a nursing home.

ROOSEVELT REHAB — DO BETTER! ⭐ 1 STAR My family’s experience at Roosevelt Rehab was deeply upsetting. My father was on the second floor, and we repeatedly found him sitting in his own feces and urine for hours because staff failed to respond to his call light. Sometimes no one came when he asked for help, and other times it took hours for someone to check on him. This is not acceptable patient care. No human being deserves to be treated this way. My family and I visited every single day to make sure our father was clean, bathed, and changed because we could not trust that these basic needs were being met consistently when we were not there. Families should not have to take on the responsibilities of facility staff just to ensure their loved ones receive basic hygiene and dignity. The communication and organization were extremely poor. Patients were not consistently monitored or assisted when they needed help. After dialysis, my father was supposed to be brought upstairs and transferred back into his bed. Instead, he was left sitting in his wheelchair for hours without the assistance he needed. I also witnessed patients struggling to get to the elevator without adequate help. This is especially concerning for people who depend on staff because of their medical conditions and limited mobility. The cleanliness was another major concern. The entire second floor smelled strongly of urine, and I personally saw a roach in the bathroom. These conditions are unacceptable in a healthcare facility. My father also became seriously ill during his stay and had to be admitted to Jefferson Health. He was not receiving his medication as he should have been, and he developed a severe rash on his buttocks after being left sitting in his own waste. He also developed an infection during his stay after sharing a room with another patient who was already ill. I cannot independently establish how he contracted the infection, but the circumstances surrounding his illness added to our c