Rosewalk Village

Google reviews

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  Tenisha Greer 2 weeks ago

  I chose this place for my mother because of the location. It was a middle point for my grandmother so that she could come and see her daughter. I would not recommend this place. The communication is not well. I will leave messages for certain staff members to call me back or for me to have meetings with them concerning my mother's care and would not get a call or a follow-up or any updates. They were not giving her the proper therapies that were needed for her to be able to go home. Care plans were not properly addressed. Some of the staff were not properly trained with how to do certain things for my mother. The wait time for my mother to be changed or put back into the bed would be ridiculous in the hours that she would have to wait. Ultimately my mother did not feel safe there there were a handful of staff members that she did like or trust. I can name two nurses and two CNAs that she actually felt safe with. I have moved her to a different facility because this one could not accommodate her the thing that rubs me the wrong way was that they waited 9 months to tell me that they could not accommodate her. Which ultimately worked for the better because now she's at a facility that can accommodate her and that takes very very very very good care of her. Most importantly she feels safe. My suggestion if you're going to have your loved one here get a camera.

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  Emma Ducezil a month ago

  My mom has been at this facility for a while now. I was told by the nurses sometimes She would fall and they don’t call me to report it because they’re not able to reach me. Mind you I live in a different state. I registered the number to make sure I don’t miss a call from them or if they leave a voicemail I’m able to listen and call back. I have told civil nurses if she have a fall please leave me a voicemail if I am on unable to answer the phone, so, because of that, I made it a priority to call often to talk to her nurses to check on how she’s doing. Every time I call the secretary, they answer the phone. They do what they are supposed to do, but when it comes to transferring my phone call to talk to the nurses let’s just say I might as well prepare my bed to fall asleep because they will not come to the phone today, I finally Told them that if I go weeks without calling it’s because there’s no one to talk to so Told them that if anything happens to her, they don’t have to call me. If I can’t get a call from someone and when I call, they don’t answer that pretty much tells you they just want to finish with her and be done so I will let them have her.

In the order Google returned them. Not verified by CaringAdvisor.