RRH McCormick Transitional Care Center

Google reviews

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  Tamara 7 months ago

  I really do not like to leave negative reviews, but I see this as a public service. . My poor 84-year-old mother was stuck at McCormick Transitional Care Center after a major, major, lumbar fusion surgery, and wow, what a horrible, horrible experience, the result of which is the need for a second and third even more invasive surgeries to repair the damage she sustained at this facility. First of all, the nursing staff and physician's assistant failed miserably to manage her pain. My mom was in absolute agony, crying out for help, with woefully inadequate pain medication. I should not have had to explain it, but I informed them of the surgery and what it entailed along with my mom's medical history and efforts at pain management... and I literally begged them to help her. It did no good. They did not increase her meds to appropriate and recommended levels for her situation. They did not adequately take care of her bodily needs nor take measures to make her more comfortable. The aids would usually just ignore her call light and her cries of pain, or step in and turn the light off, telling her coldly that she had to wait for help or meds or whatever she needed. She was often left in a soiled bed, crying in pain and humilation. I AM NOT EXAGERATING. In desparation, my mother would try to get up and get to the bathroom on her own. There was no bed alarm... nothing. And she fell more than once, after spinal surgery!! Oh my God, not good, scary, and devastating. Finally I call her surgeon, on a weekend. I told him what was going on, and he was NOT happy about it. So finally, after getting her surgeon involved, they increased her pain meds, and followed his direction on a multi-modal pain management approach, which should have been in place from day one. Hence she was able to start rehab, but it was too late. She had already fallen several times, which cause damage to the surgical site, as we have come to find out. At the time, one particular fall was an obvious a

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  Julie Nielsen 5 months ago

  TCC provided exceptional physical therapy, occupational therapy, care and compassion. The entire therapy staff continually gave positive feedback which aided in the healing process of a 97 yr old who was concerned he may never walk again. They fostered a very supportive environment that truly cared about his recovery focusing on strength as well as the ability to walk again. I am so thankful he was able to perform his therapy there (shoutout Sharon and Laurie).. The facility is clean and all staff welcoming. The aides and nurses as well showed much care. Thank you for everything as we continue recovery at home.

In the order Google returned them. Not verified by Caring Advisor.