Sage Creek Post-Acute

This place from the very beginning welcomed us in and gave us peace. After my dad had a stroke, he was at a rehab facility. Medicare determined it was time for discharge. They had encouraged us to discharge home, but my dad was still unable to walk, get out of bed, roll over or another kind of independent action at that time. We talked to Tammy at Sage Creek. She was so calming and reassured us that my dad would have the care he needed, they could provide transport for the office visits he needed for his heart surgery and would have the PT, OT and SLP that he needed. We were told at the rehab that a skilled nursing facility was going to just leave him in bed and he would lose any progress he had made with them. This is absolutely untrue for this facility. They got my dad up and dressed every day. He had therapy. The therapists were so patient and kind (Alexa, Vicky, Willy and all the others I'm so bad with names) Mo the nursing supervisor went above and beyond to take care of any concerns that we had. Judy, Tyler, TJ, Brandi, Lindsay, CC, Rosann, Malik and other nursing staff were all amazing. The facility doctors were wonderful with communication and the care they gave. The facility was clean and the food was good with lots of options. Danielle and Nicole in transportation were amazing taking my dad to his many doctors appointments. Paige, our case manager, worked so hard for us. Anything we need to get my dad in the VA Home she came through for me. Absolute godsend! We adopted the staff here as family and we already miss them. Their kindness and thoughtful caring was beyond any of our expectations. I 100% recommend this facility

It’s a nice looking place but my Mom was soaked through all the bed sheets When I arrived I could smell it I cleaned her up but the shower spray nozzle leaked and spewed everywhere there were no towels anywhere that took a while to get some towels while she froze waiting . The bell response was pretty slow she wouldn’t have made it in time anyway . Unfortunately the next 2 days when I arrived she was again soaked to the bone . Luckily we got her food changed to something that she could eat It was pretty sad seeing her that way and even sadder that she wasn’t getting the attention she needed I wasn’t impressed they seemed short handed and unaware of her need for assistance to the restroom. She was incredibly week and seemed over drugged to be quite honest The Staff were friendly I can say that just a bit clueless on what was going on .I am not posting the pictures to spare you!

Doreen always had a smile and is very helpful. I had a great experience with Danielle for transportation, and the charge nurse Kat was able to answer all my questions and I had a lot of them. Mark and Marlena were always walking around with a smile and a kind word keeping things in order. It was a great experience helping my uncle get through rehab with his broken hip. Thank you Sage Creek.