Sanctuary Pointe Nursing & Rehab Center

Google reviews

• R
  Rebecca Scholz a month ago

  If I could give more stars I would. My mom was at a different facility in June and when we had to find another rehab facility I heard good things about Sanctuary Pointe. I was very weary at first since our last place was so bad. Well everyone here at Sanctuary Pointe is AMAZING!! The nurses and aides in the 100 wing are phenomenal. My mom loved Ms Erika, Ms Angie and Ms Michelle. Along with all the other but these 3 made my mom feel loved and heard, and they gave her excellent care and filled me in on everything. I never left feeling worried for my mom. So once again thanks ladies and gentlemen for the wonderful care you provided.

• J
  Just Me 7 months ago

  If you care about your family member, DO NOT use this facility! By the time we got my family member out of Sanctuary Point, I started thinking maybe they were trying to kill her. Every time I arrived to visit her, she was sitting on one side of the room soaked in urine and her nurse call button was attached to the bed on the other side of the room. If she had had a medical emergency, she would have been dead. She would sit for hours without anyone checking on her. She would call me in the middle of the night because it was so loud she couldn't sleep. And yes, I could hear over the phone, the laughing and loud talking that would be occurring at 1:00 a.m. On weekends, forget help. Nobody hardly on staff. My impression is that employees came to work to socialize. It had nothing to do with caring for patients. On many occasions while visiting, when she would call for help, nobody ever came. When they did, it took at least 15 minutes or longer. When she would tell them she needed to use the bathroom, they told her to go in her diaper. They strip away any dignity a person has left when they arrive there. They also don't go out of their way to keep the rooms clean. This place needs some serious investigation into the staff. Especially directors and supervisors since this type of work ethic is tolerated.

In the order Google returned them. Not verified by Caring Advisor.